My switch to Bigpipe

Forums › Spark New Zealand (including Skinny and BigPipe) › My switch to Bigpipe

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#1164565 29-Oct-2014 19:07

hio77: the pipe must have a leak in it! clog it up quick!

Lurch

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#1164566 29-Oct-2014 19:08

hio77

'That VDSL Cat'
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#1164567 29-Oct-2014 19:08

Flickky:
hio77: the pipe must have a leak in it! clog it up quick!

well if a cat is stuck in there, your buggered OP! cats are here to stay!

in all seriousness though, file a ticket, give flickky the details im sure she will get you sorted pretty quickly :)

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Lurch

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#1164568 29-Oct-2014 19:10

Keeps defaulting to Wellington for the speedtest. Anyway I raised a ticket the other day and the answer was to find another solution for Netflix/Huluplus. Unless you guys/gals know the streaming IP's for both?

SirHumphreyAppleby

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#1164570 29-Oct-2014 19:13

Lurch: Keeps defaulting to Wellington for the speedtest. Anyway I raised a ticket the other day and the answer was to find another solution for Netflix/Huluplus. Unless you guys/gals know the streaming IP's for both?

That's not a terribly helpful response from support. Is Netflix just not in HD, or is it not working at all?

If it's not in HD, finding another solution isn't likely to help.

hio77

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#1164571 29-Oct-2014 19:14

Lurch: Keeps defaulting to Wellington for the speedtest. Anyway I raised a ticket the other day and the answer was to find another solution for Netflix/Huluplus. Unless you guys/gals know the streaming IP's for both?

speedtest ip location is simply geoip location, ild count it as a nullissue. annoying sure, but it wont affect anything.

ild concentrate on twitch first considering that takes out any issues on the netflix/hulu side of things...

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Lurch

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#1164572 29-Oct-2014 19:14

/sigh not use to seeing 8Mbps, missing the 12Mbps :-/

Lurch

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#1164582 29-Oct-2014 19:22

@SirHumphreyAppleby - It's rated as foreign video so the request got brushed under the carpet. Netflix will work but it's not HD. It doesn't constantly buffer like Huluplus. With the Vodafone connection it streamed in HD. The plus side since moving to Bigpipe is the thumb nails on the Roku Netflix app load instantly ;-)

Should add Netflix is blurry, not sharp. I have the Roku plugged straight into the router with a cat6 cable. Also tried using the laptop and desktop same issue.

@Hio77 - At least it can't be aimed at geo unblocking with Twitch.

I don't have any other issues, web browsing is snappy. Although haven't tried downloading any large files as we mainly use our internet for TV/movies :-)

SirHumphreyAppleby

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#1164586 29-Oct-2014 19:29

Lurch: @SirHumphreyAppleby - It's rated as foreign video so the request got brushed under the carpet. Netflix will work but it's not HD. It doesn't constantly buffer like Huluplus. With the Vodafone connection it streamed in HD. The plus side since moving to Bigpipe is the thumb nails on the Roku Netflix app load instantly ;-)

Have you rebooted the Roku? I've been making changes to my networking in preparation for parallel Internet connections, and half the time the Roku wasn't loading images correctly on Netflix, a reboot of the Roku fixed it.

The lack of HD streaming suggests the Netflix issues come down to network performance. Given you're on different hardware at the exchange, does rebooting the router have any impact on things? National data from Speedtest is usually very close to the maximum speed (unless Bigpipe isn't peering locally).

Lurch

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#1164587 29-Oct-2014 19:31

Downstream has dropped a little today. I also had a buffering problem with Netflix, spoke to soon should'nt have said anything about Netflix. :-)

9496 instead of 10120.

Lurch

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#1164588 29-Oct-2014 19:35

SirHumphreyAppleby: Have you rebooted the Roku? I've been making changes to my networking in preparation for parallel Internet connections, and half the time the Roku wasn't loading images correctly on Netflix, a reboot of the Roku fixed it.

The lack of HD streaming suggests the Netflix issues come down to network performance. Given you're on different hardware at the exchange, does rebooting the router have any impact on things? National data from Speedtest is usually very close to the maximum speed (unless Bigpipe isn't peering locally).

I've restarted the Roku a couple of times, still the same. Might try restarting the router again. How are you doing the parallel connections?

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SirHumphreyAppleby

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#1164589 29-Oct-2014 19:41

Lurch: I've restarted the Roku a couple of times, still the same. Might try restarting the router again. How are you doing the parallel connections?

The cabling for fibre includes two physical fibres. I'm having a second ONT installed on the backup fibre. This isn't strictly necessary, but the Chorus order system doesn't presently support multiple services on a single fibre.

Lurch

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#1164591 29-Oct-2014 19:46

SirHumphreyAppleby:
The cabling for fibre includes two physical fibres. I'm having a second ONT installed on the backup fibre. This isn't strictly necessary, but the Chorus order system doesn't presently support multiple services on a single fibre.

Very nice, a shame there isn't fibre (or even VDSL) where I live ;-) As we're renting might have to look around for a house in a fibre fed area.

Lurch

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#1166177 31-Oct-2014 22:06

Things that make you go hmmmm...

coffeebaron

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#1166312 1-Nov-2014 09:32

Do you have a master filter installed?

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