VDSL troubles

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Forums › Spark New Zealand (including Skinny and BigPipe) › VDSL troubles

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Jase2985

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#1241958 18-Feb-2015 20:23

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yes. that is showing you are connected at 31mbps down and 10mbps up

now provide a speed test on both ethernet and wifi
https://www.speedtest.net/

choose the server closest to where you live

Jamesyoung

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#1241977 18-Feb-2015 21:00

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Im unable to do an Ethernet test at the moment BUT, here is a wifi one. I'll do one on Ethernet as soon as possible.

I dont see any of this as a problem, its just that the connection is dropping a lot, and when it does, it is for awhile.

I did change my channel to 6 however, and it hasnt dropped yet (been half an hour)

Jase2985

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#1241980 18-Feb-2015 21:05

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how many devices are connected/using the internet when you are testing? if you only have one you should see the best results

did you run INSSIDER or similar program to see what your wifi environment is like?

Jamesyoung

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#1241995 18-Feb-2015 21:11

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Yeah, I used it, not sure what this stuff means though.

Jamesyoung

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#1241997 18-Feb-2015 21:12

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Well, that picture is tiny, haha.

Jase2985

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#1242008 18-Feb-2015 21:24

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it means your wifi network is the only one your device is picking up which is good

you really need to do a ethernet test as there is nothing more we can tell you now

Jase2985

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#1242754 20-Feb-2015 08:04

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updates?

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