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Forums › Spark New Zealand (including Skinny and BigPipe) › Help Please - Voice over Fibre Activation
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BarTender
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  #1379447 3-Sep-2015 23:20
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Have you tried accessing the Skinny mailbox via?? http://support.skinny.co.nz/app/answers/detail/a_id/201
Or is it a Skinny number ported over to Spark so you would use: http://www.spark.co.nz/help/landline/plans-services/callminder-voicemail/



haysking
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  #1379450 3-Sep-2015 23:29
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yes it been ported to spark from skinny it only on the fibre landline I done all that yet it don't work I can access it from a pots line just not the fibre landline

ring 0204xxx

 

     

  1. Wait until you hear your greeting
  2. Press ** but cant get past this

 


  

haysking
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  #1379454 3-Sep-2015 23:48
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haysking: yes it been ported to spark from skinny it only on the fibre landline I done all that yet it don't work I can access it from a pots line just not the fibre landline

ring 0204xxx

 

     

  1. Wait until you hear your greeting
  2. Press ** but cant get past this

 


  
have email peter



quickymart
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  #1379480 4-Sep-2015 06:23
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Peter who?

graemeh
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  #1379534 4-Sep-2015 09:24
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Does DTMF work for anything else like Internet Banking or any call centre?

BarTender
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  #1379870 4-Sep-2015 16:04
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graemeh: Does DTMF work for anything else like Internet Banking or any call centre?


Yes... I'm 99.9% sure this is a dial plan issue with 0204 numbers.

Nope I was wrong. It was the Voice interconnect. But it's fixed now.

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