clinty:

nunz:

 

2D confirms it is VDSL as well as fibre (so would assume adsl as well) and it is Chch to Timaru but in weird patterns.

 

 

 

 

 

May be just pppoe auth?

Bibpipe confirms it is an Enable networks issue. Chch to Timaru. Thus the strange patterns of failures. Not sure why that affect VDSl but is has according to the 2D techie.

nunz:

 

Bigpipe confirms it is an Enable networks issue. Chch to Timaru. Thus the strange patterns of failures. Not sure why that affect VDSl but is has according to the 2D techie.

Can confirm that 2degrees VDSL is affected in Rangiora (a little north of Christchurch). The poor FritzBox is bleeting about 'PPPoE error: Timeout', presumably a problem getting packets to the 2degrees server that handles that.

I can see on Sparks side that we've lost some capacity from Enable but due to the design and scale of the fibre infrastructure we have down here I cannot see any customer impact.

Cheers - N

nunz:

 

Is there a geonet equivalent for phone and internet outages? If you got the right group of people (like geekzoners) either acting as uptime monitors ( pinging every 5 minutes) or else self reporting and remembering to turn off the rpeort - it would be possible to help clients a whole lot better as a support person.

There used to be a status report function on Geekzone, based on user submissions. People typically didn't submit anything - or they submitted stuff like "my connection is down" without first trying to reboot the modem - so it didn't last very long. Fortunately I've only had one outage since moving to UFB two years ago.

Behodar:

 

nunz:

 

Is there a geonet equivalent for phone and internet outages? If you got the right group of people (like geekzoners) either acting as uptime monitors ( pinging every 5 minutes) or else self reporting and remembering to turn off the rpeort - it would be possible to help clients a whole lot better as a support person.

 

There used to be a status report function on Geekzone, based on user submissions. People typically didn't submit anything - or they submitted stuff like "my connection is down" without first trying to reboot the modem - so it didn't last very long. Fortunately I've only had one outage since moving to UFB two years ago.

 

We could setup an Uptime Robot public status page pinging 50 volunteers from a range of ISPs in different regions... would need to have a static IP or Dynamic DNS and respond to pings