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kobiak
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  #2148264 20-Dec-2018 10:51
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poke @VygrNetworkMonkey

 

just a xmas wish :) I was almost good this (at least some time) year.





helping others at evgenyk.nz




VygrNetworkMonkey
181 posts

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Voyager
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  #2148470 20-Dec-2018 16:30
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kobiak:

 

poke @VygrNetworkMonkey

 

just a xmas wish :) I was almost good this (at least some time) year.

 

 

I'm not in marketing, so I don't get a say unfortunately.

 

How about, for the extra $20 Voyager costs, we give you NZ based phone support and IPv6? Deal? :P





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hio77
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Lizard Networks

  #2148474 20-Dec-2018 16:34
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VygrNetworkMonkey:

 

kobiak:

 

poke @VygrNetworkMonkey

 

just a xmas wish :) I was almost good this (at least some time) year.

 

 

I'm not in marketing, so I don't get a say unfortunately.

 

How about, for the extra $20 Voyager costs, we give you NZ based phone support and IPv6? Deal? :P

 

 

20$ for ipv6 seems a little harsh ;)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 




VygrNetworkMonkey
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  #2148478 20-Dec-2018 16:38
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hio77:

 

20$ for ipv6 seems a little harsh ;)

 

 

Shh, don't tell anyone, but IPv6 is free on Voyager anyway ... for anyone.





Voyager Internet - Network Monkey

Nil Einne
469 posts

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  #2148504 20-Dec-2018 18:36
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hio77:

 

Bundle discounts, sign up deals etc aside, Skinny is at 98$

 

 

Slingshot, Orcon, MyRepublic and Skinny are all more or less the same price about $100. (MyRepublic requires a 12 month contract. Skinny don't need any contract but IIRC do require ~$100 signup fee without one. Can't recall about Slingshot or Orcon but think it's similar to Skinny.)

 

With signup deals, Slingshot and Orcon tend to be the best since they basically have 6 months half price or 3 months free, on a 12 month contract; all the time via Glimp or Broadband Compare or both. (So beat the same deal offered by Bigpipe on a pure price basis.) MyRepublic sometimes do that, but not all the time. Skinny seem to rarely have such signup deals so even with their $1-2 lower price they can't compare on a price basis to signup deals. (I mean you need to be with them for more than 10 years to come out on top.)

 

Orcon do have IPv6 in most/all? areas. Although as a quick disclaimer, for some reason my IPv6 keeps dying requiring a restart to fix, I'm not sure whether it's the Netcomm or something else. (Last I checked, Slingshot doesn't have IPv6 despite being another Vocus subbrand and almost the same thing as Orcon nowadays because they're still using PPPoE and they haven't got around to getting IPv6 working with their fibre on that.) No comment on other factors like support, performance, problems etc. 

 

Some of the others (IIRC 2degrees and Stuff whenever they're running their contract bonus) also meet come to $100 regular price if you have a bundle deal or something similar. 


dan

dan
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  #2148505 20-Dec-2018 18:38
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They sent out this email:

 

 

 

Hey Daniel,

 

You spoke, and we listened.

 

In our recent survey, customers told us that they found our Elite UFB Plan too pricey. So we have decided to drop the price. Effective from your next bill date, your Elite UFB Plan’s monthly price will drop from $129 to $109.

 

You don’t need to make any changes at your end. Your service and plan will stay the same. So, just sit back and enjoy your new low price.

 

If you have any questions or concerns, just reply to this email.

 

 

 

Cheers,

 

The Bigpipe People


SirHumphreyAppleby
2844 posts

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  #2148507 20-Dec-2018 18:41
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VygrNetworkMonkey:

 

kobiak:

 

poke @VygrNetworkMonkey

 

just a xmas wish :) I was almost good this (at least some time) year.

 

 

I'm not in marketing, so I don't get a say unfortunately.

 

How about, for the extra $20 Voyager costs, we give you NZ based phone support and IPv6? Deal? :P

 

 

$30 more for Gigabit is a bit steep though. How about something better than 20Mbs^-1 upstream on the 200Mbs^-1 plan?


 
 
 

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Nil Einne
469 posts

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  #2148508 20-Dec-2018 18:44
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SirHumphreyAppleby:

 

$30 more for Gigabit is a bit steep though. How about something better than 20Mbs^-1 upstream on the 200Mbs^-1 plan?

 

 

The upstream rates are basically set by what the LFCs (including Chorus) offer aren't they? I mean they could pay for a more expensive plan from Chorus like the gigabit one and limit it internally if necessary but there's no way that's going to be profitable. (I do agree that 20Mbps is slow hence why I was on 100/50Mbps for a long time but point is that's on the LFCs especially Chorus not on the RSPs.) 


Brumfondl
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  #2148511 20-Dec-2018 18:52
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Just to make sure I have my facts straight: Skinny and BigPipe are on the exact same network (Spark). For the privilege of paying $11/month more, I get worse technical support (email vs phone) and the ability to pay a further $45 up front to get a static IP address.

 

Filing this under yeah nah...






SirHumphreyAppleby
2844 posts

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  #2148512 20-Dec-2018 18:55
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Nil Einne:

 

The upstream rates are basically set by what the LFCs (including Chorus) offer aren't they?

 

 

Well yes, but I thought this was a Christmas wish list. I'm not concerned with the details of how the elves make it happen.


Nil Einne
469 posts

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  #2148517 20-Dec-2018 19:01
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SirHumphreyAppleby:

 

Well yes, but I thought this was a Christmas wish list. I'm not concerned with the details of how the elves make it happen.

 

 

I guess my point is, if we're asking for things which can't be achieve, why ask for just a better upstream? It seems better to just go the whole hog and say they should just upgrade everyone on 100/20 to Gb (well 950/500 if you prefer) at no added cost


kobiak
1615 posts

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  #2148597 20-Dec-2018 23:12
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VygrNetworkMonkey:

kobiak:


poke @VygrNetworkMonkey


just a xmas wish :) I was almost good this (at least some time) year.



I'm not in marketing, so I don't get a say unfortunately.


How about, for the extra $20 Voyager costs, we give you NZ based phone support and IPv6? Deal? :P



Yeah Voyager support is just awsome.




helping others at evgenyk.nz


dan

dan
1134 posts

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  #2148687 21-Dec-2018 09:22
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hio77:

 

Reach out to the team and see if they can't adjust this, your billing run may have been right before it launched. 

 

 

 

 

hey hio77

 

Im far to lazy to do this over 20$ but BigPipe messaged me here on geekzone and offered me the 20$ back  :) props to Bigpipe

 

 

 

 


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