Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Spark New Zealand (including Skinny and BigPipe) › Experience buying Telecom XT prepay SIM
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
nzbnw
2374 posts

Uber Geek
+1 received by user: 22

Trusted
Spark NZ

  #349281 8-Jul-2010 22:07
Send private message

Thanks, that one's settled :)

freitasm feel free to fire though a PM with some details, invoice numbers always handy.

nzbnw









freitasm

BDFL - Memuneh
80647 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #349282 8-Jul-2010 22:07
Send private message

munchkin: I wasn't there, so I can't comment on the sales process and what did or didn't happen.

freitasm:
You can disagree, but you didn't understand, and I quote from http://www.telecom.co.nz/prepaidreg:

"You need to make sure you use your new number - i.e. make a call or send a text - and after four days you'll be able to register your details online."

This is an important thing to know. Because when my friend bought the SIM card he explicitly asked the sales rep about the mobile data pack. The sales rep reply was "You have $10 preloaded on the SIM and you get another $10 when you register online, so you have enough to buy the mobile data pack, don't worry about top up now".

This is not right... You have $10 on the SIM, but have to wait four days before you can claim the $10 bonus. So in those first four days you don't actually have enough credit to buy a $18 mobile data pack. Bad and wrong information was given.


I'm aware what the website says, I'm just saying that it's incorrect - the registration can be completed minutes after a number is activated.


Well, better tell the Telecom team on Twitter then because that's the same information I was given when asked them.

Either way it's bad - the four days wait without the sales person saying anything about, or the possibility of immediate registration but the website saying it is not possible.

 




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright