My Telecom App for iPhone 4S??

Forums › Spark New Zealand (including Skinny and BigPipe) › My Telecom App for iPhone 4S??

1 | 2 | 3

726 posts

Ultimate Geek

#545582 15-Nov-2011 12:33

plambrechtsen:

If you wanted to check via your mobile using the reduced "mobile browser aware version" you go to:
http://m.telecom.co.nz/yourtelecom

I'm now getting a System is unavailable message from the above site.

This a 4S on XT via 3G.

old3eyes

9119 posts

Uber Geek

Subscriber

#545594 15-Nov-2011 13:07

plambrechtsen; It looks like the problem with the password reset icon link is to do with the new builds of Opera 12. I just retested with IE8, FF Auroa and Chrome 17 and they work fine. I'll pass this on to the opera dev team but not too hopeful that they will fix it

Regards,

Old3eyes

plambrechtsen

1948 posts

Uber Geek
Inactive user

#545597 15-Nov-2011 13:09

JimmyC:
plambrechtsen:

If you wanted to check via your mobile using the reduced "mobile browser aware version" you go to:
http://m.telecom.co.nz/yourtelecom

I'm now getting a System is unavailable message from the above site.

This a 4S on XT via 3G.

Sounds like you have an account issue, PM me your mobile number and I can look into it if you want.

plambrechtsen

1948 posts

Uber Geek
Inactive user

#545599 15-Nov-2011 13:10

old3eyes: plambrechtsen; It looks like the problem with the password reset icon link is to do with the new builds of Opera 12. I just retested with IE8, FF Auroa and Chrome 17 and they work fine. I'll pass this on to the opera dev team but not too hopeful that they will fix it

Cool, as you know it's difficult to keep abrest of all the different browsers. I am pretty sure the only officially supported ones are IE/FF and whatever is running on telecom supplied handsets.

akia

489 posts

Ultimate Geek

Trusted

#546273 17-Nov-2011 08:24

Hi guys,

Sorry for the late response.

Yes we did have an issue with the your Telecom app. We resolved this last night and it should be resolved now. Are you able to retry and let me know if you're still having issues?

Cheers,
Amber Craig

Natrimed

5 posts

Wannabe Geek

#548294 22-Nov-2011 10:29

Just ported my number over from Vodafone. Registered and tried to login.

Keep getting message "Sorry, your login was unsuccessful. you have either entered a non-Telecom Mobile number or you have enter incorrect details more than 5 times. Please close the browser and try again in 30 minutes."

This has happened on the first attempt and not five and i have tried to login on both the mobile and my computer.

plambrechtsen

1948 posts

Uber Geek
Inactive user

#548296 22-Nov-2011 10:30

Natrimed: Just ported my number over from Vodafone. Registered and tried to login.

Keep getting message "Sorry, your login was unsuccessful. you have either entered a non-Telecom Mobile number or you have enter incorrect details more than 5 times. Please close the browser and try again in 30 minutes."

This has happened on the first attempt and not five and i have tried to login on both the mobile and my computer.

PM me your mobile number and Sim Card Number and the password you want set and I will set it for you.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

Natrimed

5 posts

Wannabe Geek

#548333 22-Nov-2011 11:11

Thanks. Working now.

memske

84 posts

Master Geek

ID Verified

#555967 9-Dec-2011 15:39

I'm now getting the same error :(

"Sorry, your login was unsuccessful.You have either entered a non-Telecom Mobile number or you have entered incorrect details more than 5 times.Please close the browser and try again in 30 minutes."

plambrechtsen

1948 posts

Uber Geek
Inactive user

#555979 9-Dec-2011 16:14

memske: I'm now getting the same error :(

"Sorry, your login was unsuccessful.You have either entered a non-Telecom Mobile number or you have entered incorrect details more than 5 times.Please close the browser and try again in 30 minutes."

Pm me your mobile number and your sim card number and the 6+ character password you want and I will set it.

jmore

16 posts

Geek

#559994 20-Dec-2011 16:37

any updates on this? I have just joined telecom from 2degrees and I get the same message saying this is not a telecom number when I try and login via wifi.

Thanks

memske

84 posts

Master Geek

ID Verified

#559997 20-Dec-2011 16:40

Cant access YourTelecom via Wifi I found out. Need to use mobile data.

jmore

16 posts

Geek

#559999 20-Dec-2011 16:43

damn that sucks, would really think telecom would be able to get it working.
Would be nice if they could also provide data and credit remaining via flash messages like 2degrees

old3eyes

9119 posts

Uber Geek

Subscriber

#560089 20-Dec-2011 21:21

memske: Cant access YourTelecom via Wifi I found out. Need to use mobile data.

I can access my Telecom mobile balances via WiFi from my Voda account on my SGS2..

Regards,

Old3eyes

memske

84 posts

Master Geek

ID Verified

#560091 20-Dec-2011 21:23

I can't and was told via Telecom support that it only works via mobile data... Is there some way around it? If your on prepaid I'm talking about, obviously you can if your on contract/have a proper telecom account.

1 | 2 | 3