Telecom and iPhone 5S/5C

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom and iPhone 5S/5C

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Lizard1977

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#937234 19-Nov-2013 12:06

Yyrael:
Lizard1977:
plambrechtsen:
Satch: I purchased a 3GS outright from Vodafone on launch day and they couriered it to me with same day delivery. NZ was the first country they were released in by a few hours. So it has happened.

I understand why the telcos want to sell them at launch on contract, but they should also allow outright sales to existing customers already on contracts. I realise though that this could be open to abuse.

I would say it has very little to do with any Telco providing outright purchasing on launch date since if they had the stocks it wouldn't be an issue.

The supply issue should not be understated. Hence why there is the preference for on-account customers.

I was there for the Telecom 4 & 4S launch and the stores only had 2 each of the black & white 64GB models for the ones that were open at midnight, but the stocks soon came in about 2 weeks later (due to worldwide demand) and then outright purchasing and prepaid became an option.

I went in to the Telecom store in PN on Sunday and was told that I couldn't get the iPhone 5S on an open term plan, even if I bought it through the 24 month interest free option. I take your comment about the supply issue, but from what the salesperson said, they had plenty of stock - are you able to give us any indication when iPhone 5S sales will be relaxed, allowing people to buy it on the open term plan? If it's just a week or two more, then that's fine, but if it's going to be months, then I'll change my plans.

iPhone 5S are available on an Ultra Open plan with a 24 month interest free payment. This store is wrong, if you have issues have the manager email me directly at Josh.Savage@telecom.co.nz or have him call 123 to confirm.

iPhone 5Cs are available for outright purchase.

Thanks, I figured they were wrong.

Just to clarify, though. If I buy the iPhone on the 24 month interest free deal, but I pay it off in 6 months, am I still committed to pay $39 a month for the remaining 18 months? If so, then that's not really an open term plan...

Yyrael

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#937274 19-Nov-2013 13:15

Lizard1977:
Yyrael:
Lizard1977:
plambrechtsen:
Satch: I purchased a 3GS outright from Vodafone on launch day and they couriered it to me with same day delivery. NZ was the first country they were released in by a few hours. So it has happened.

I understand why the telcos want to sell them at launch on contract, but they should also allow outright sales to existing customers already on contracts. I realise though that this could be open to abuse.

I would say it has very little to do with any Telco providing outright purchasing on launch date since if they had the stocks it wouldn't be an issue.

The supply issue should not be understated. Hence why there is the preference for on-account customers.

I was there for the Telecom 4 & 4S launch and the stores only had 2 each of the black & white 64GB models for the ones that were open at midnight, but the stocks soon came in about 2 weeks later (due to worldwide demand) and then outright purchasing and prepaid became an option.

I went in to the Telecom store in PN on Sunday and was told that I couldn't get the iPhone 5S on an open term plan, even if I bought it through the 24 month interest free option. I take your comment about the supply issue, but from what the salesperson said, they had plenty of stock - are you able to give us any indication when iPhone 5S sales will be relaxed, allowing people to buy it on the open term plan? If it's just a week or two more, then that's fine, but if it's going to be months, then I'll change my plans.

iPhone 5S are available on an Ultra Open plan with a 24 month interest free payment. This store is wrong, if you have issues have the manager email me directly at Josh.Savage@telecom.co.nz or have him call 123 to confirm.

iPhone 5Cs are available for outright purchase.

Thanks, I figured they were wrong.

Just to clarify, though. If I buy the iPhone on the 24 month interest free deal, but I pay it off in 6 months, am I still committed to pay $39 a month for the remaining 18 months? If so, then that's not really an open term plan...

The plan is open, you can change the plan as you wish. That being said the $39 is the lowest open term plan we offer.
If you take up the interest free payments then the cost of the mobile is broken over the 24 months (so you only see say $56 per month coming out) I do not believe there is anything stopping you from rolling the payments up one month in and just paying the rest up front leaving you in an open term with the phone and able to do what you want with it

Lizard1977

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#937299 19-Nov-2013 13:52

So if I understand that correctly, anyone can theoretically buy an iPhone upfront by getting it on a 24 month interest free deal, signing up to the $39 open term plan, pay the cost of the phone in full in the first month and then change plans and/or provider. Admittedly, you can just buy them from Apple, but if you didn't want to wait this would be the way to go (provided you already had a telecom account). For me, though, this would let me pay off the phone off within 12 months, and then if I want to switch plans at the end, I won't have to wait go the rest of the 24 months to expire.

What's the penalty if I switch plans/providers before the phone is paid off?

Yyrael

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#937319 19-Nov-2013 14:17

Lizard1977: So if I understand that correctly, anyone can theoretically buy an iPhone upfront by getting it on a 24 month interest free deal, signing up to the $39 open term plan, pay the cost of the phone in full in the first month and then change plans and/or provider. Admittedly, you can just buy them from Apple, but if you didn't want to wait this would be the way to go (provided you already had a telecom account). For me, though, this would let me pay off the phone off within 12 months, and then if I want to switch plans at the end, I won't have to wait go the rest of the 24 months to expire.

What's the penalty if I switch plans/providers before the phone is paid off?

You pay the remaining cost of the phone up front... that's it. I just want to make sure everyone is aware how much this hurts me lol.

Edit: Just to clarify the first part of you post a bit, you could pay the phone off in 12 months but you would have to pay it as if you were going for the 24 months and then at 12 months ask to cancel the payments and pay the reamaing up front. If I were doing this I would just pay double the monthly cost for the first 12 months then at the 12 month mark say I want to cancel these payments and the remaining amount would be detracted from your account balance and should zero out.

Lizard1977

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#937324 19-Nov-2013 14:25

Thanks, that's what I thought. So there really isn't anything stopping people from buying the phone "outright". They just have to jump through some rather ineffective hoops. It's just a shame that companies still feel the need to lock people into contracts rather than trust in the value and competitiveness of ther offerings. 24 month contracts just scream "we're terrified you'll leave us for a better deal!"

Yyrael

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#937326 19-Nov-2013 14:31

Lizard1977: Thanks, that's what I thought. So there really isn't anything stopping people from buying the phone "outright". They just have to jump through some rather ineffective hoops. It's just a shame that companies still feel the need to lock people into contracts rather than trust in the value and competitiveness of ther offerings. 24 month contracts just scream "we're terrified you'll leave us for a better deal!"

Fact is the market is competitive and a lot of people, especially those who are buying high end devices like iPhone 5S' this close to launch will happily jump ship in an instant for a better deal.
Also Telcos as a general rule do not turn a very good profit on handset sales, the profit is all in the plans so it makes sense to try and keep a customer with Telecom for as long as possible.

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firefuze

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#938434 21-Nov-2013 12:15

Telecom iPhone 5s is available to purchase outright on any plan including Prepaid from today.

old3eyes

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#938441 21-Nov-2013 12:35

When are they getting the Nexus 5 :-) ??

Regards,

Old3eyes

matisyahu

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#938641 21-Nov-2013 20:32

old3eyes: When are they getting the Nexus 5 :-) ??

You can purchase it through 2degrees and from what I understand it is compatible with Telecom's own network.

IIRC Nexus 5 is exclusively on 2degrees.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

old3eyes

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#938844 22-Nov-2013 10:10

I'm not paying $700 to 2D or WHS in one go. If it was sold by Telecom I would put it over 12 or 24 months interest free on my landline account..

Regards,

Old3eyes

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