Hi, if you are only 4houses away then I would expect a cable length less than 300m even if there was a convoluted cable run across the street, up the other end of the sub division and back again I would doubt you would be more than 1km of cable from the cabinet. In which case the reported line attenuation of 36dB (approx 2.6km of cable) indicates there is a bad joint or some device across the line (alarm system perhaps?).
Does your modem give error stats as well, this may show if there are packets begin dropped and retried which would indicate some other line related issue, ie loss or noise, this would cause sporadic lagging.
I must stress that internet performance will dramatically improve when going from a direct exchange connection to a cabinet due to a reduction in line length, if not then purhaps there is a poor joint or MDF jumpering thats creating an abnormally high line attenuation and purhaps packet loss.
The erratic change in sync speed indictates some erratic line condition, once again I suspect a bad joint somewhere purhaps this poor connection was created (accidentially) in the change over to the cabinet, not the first time I have dealt with such a issue.
If you are under 1km of cable from the cabinet you should expect sync speeds of 15Mb/s or better, not 10Mb/s.
Spoke with Telecom help desk for an hour roughly. The first level tech was trying his best (And doing a pretty good job for level 1) however the team leader that I got for the last 5 minutes did not impress me. (Started being VERY agressive demanding to know who I'd been talking to in Chorus, telling me to get them to ring him, not giving me a reference number until I forced the issue). They also tried to lock me into another 24 months with Telecom to get a new free wireless modem (The Thompson ones). When I enquired if it would fix the problem they said they didn't know. So needless to say I explained not to try and lock me into another 24 months as if it's a fault with the modem, then it's still under warantee and hence I get a new modem anyway.
UP shot of that phone call, (And my complaint about the agressiveness of the team leader towards me) was I had Tony from Telecom ring me, and apologise, then confirm I am on the cabinet (I wasn't when I had rung the help desk, out by 1 day) So now my line attenuation is looking alot better, however there is something that sticks in my mind. Heres my current stats.
Item Downstream Upstream Unit SNR Margin 12 12 dB Line Attenuation 6 1 dB Data Rate 14014 684 kbps
That is a good increase from 10,000, however on the Tuesday morning I was consistantly getting a downstream data rate of over 17,000 (Even retraining the ADSL 4-7 times). 14,000 kbps I'm not argueing with, BUT from the early morning of cut over syncing at over 17 constatantly to now getting a consistant 14 seems strange (It varies but only down to 13, and not above 14).
Oh, and the modem (on the web front end) just gives ADSL Rx and Tx error counts (Which are zero), I'll telnet into busybox on it and start remembering my linux commands and get some decent stats from the interface.
[Downstream/RX)] Good Cell Cnt: 66465 Idle Cell Cnt: 166672154 Bad Hec Cell Cnt: 0 Overflow Dropped Cell Cnt: 0
[SAR AAL5 Stats] Tx PDU's: 4121 Rx PDU's: 9253 Tx Total Bytes: 575645 Rx Total Bytes: 2816956 Tx Total Error Counts: 0 Rx Total Error Counts: 0
[OAM Stats] Near End F5 Loop Back Count: 0 Near End F4 Loop Back Count: 0 Far End F5 Loop Back Count: 0 Far End F4 Loop Back Count: 0 SAR OAM Ping Response Drop Count=15
Hi, so it seems you now have a 6dB attenuation and only 14Mb/s and no packet errors. So I would suggest that any major issues regarding your cabinet are non existant however any lagging may be an issue for your ISP.
My only concern is 6dB attenuation should see you with a sync rate more like 18Mb/s, therefore you may still have house wiring issues.
Margin of 12 seems excessive. I have never seen it that high even on crap lines.. Sits on 6 for me, but with one of those apps I was able to drop it to 3 to get a bit more speed out of the connection.
If anyone knows how to set it on a AR7 I would love to know...
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