Hello from BigPipe!

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2078 posts

Uber Geek

#952933 16-Dec-2013 10:06

BigPipeNZ:
graemeh:
BigPipeNZ: Anybody else here get lucky with the first wave?
Should be more invites going out tomorrow if you didn't.

Not me, I've got my fingers crossed for today though. :)

If you PM me your real name I can take a look at the list and give you an idea of when/if you might be getting an invite.

We'll be sending out invites probably until the end of this week, then taking a break over Xmas (new connections over Xmas break is not ideal for customer experience if things go wrong) then kicking back off in Jan, depending on how many people respond etc

Thanks, PM sent. I agree totally about avoiding new connections over Xmas, doing that is just asking for trouble.

minigopher17

281 posts

Ultimate Geek

#953817 17-Dec-2013 16:14

Hey BigPipe

Got my invite a few minutes ago...YAY! However, I need to know if you will be offering static IP services?

jovalm

1 post

Wannabe Geek

#963704 9-Jan-2014 09:55

Have you also considered offering a mail gateway or smtp relay of some sort ?

BigPipeNZ

1170 posts

Uber Geek

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BigPipe

#963714 9-Jan-2014 10:07

minigopher17: Hey BigPipe

Got my invite a few minutes ago...YAY! However, I need to know if you will be offering static IP services?

really sorry I didn't see this post before Xmas.

For the trial, we won't be doing static IP.

For our full launch, we haven't yet decided exactly how/if we implement them. Major shortage of IPv4 at the moment, and IPv6 not ready as standalone.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

BigPipeNZ

1170 posts

Uber Geek

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BigPipe

#963715 9-Jan-2014 10:08

jovalm: Have you also considered offering a mail gateway or smtp relay of some sort ?

Hi,

We don't offer any kinds of mail services at all. If you need a mail gateway there are plenty of other options out there.

cheers

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

minigopher17

281 posts

Ultimate Geek

#963720 9-Jan-2014 10:17

BigPipeNZ:

really sorry I didn't see this post before Xmas.

For the trial, we won't be doing static IP.

For our full launch, we haven't yet decided exactly how/if we implement them. Major shortage of IPv4 at the moment, and IPv6 not ready as standalone.

All good. As much as I'd like to have the BigPipe service, I have given up my BigPipe invitation as work requirements mean a static IP is necessary. I can only hope my current ISP now competes with BigPipe.

HiTM4N

256 posts

Ultimate Geek

Trusted

#972372 22-Jan-2014 17:02

If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL

Love of all phones, computers and gadgets

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

BigPipeNZ

1170 posts

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BigPipe

#972391 22-Jan-2014 17:36

HiTM4N: If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL

Hi, We're not doing second lines for the trial sorry.

But don't forget:

we are FREE until the end of march,
there is no connection fee
you can leave anytime with no penalty

so if you switch your Snap connection to us, you can always switch back to Snap if you don't like it, and the free months should make up for any termination fee you might have.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

HiTM4N

256 posts

Ultimate Geek

Trusted

#972403 22-Jan-2014 18:04

Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering

Love of all phones, computers and gadgets

BigPipeNZ

1170 posts

Uber Geek

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BigPipe

#972404 22-Jan-2014 18:14

HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering

ouch! that seems unbelievably steep.

Don't forget to come back when your contract is up!

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

HiTM4N

256 posts

Ultimate Geek

Trusted

#972438 22-Jan-2014 19:16

BigPipeNZ:
HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering

ouch! that seems unbelievably steep.

Don't forget to come back when your contract is up!

When you guys go live will you support second lines?

Love of all phones, computers and gadgets

BigPipeNZ

1170 posts

Uber Geek

Trusted

BigPipe

#972442 22-Jan-2014 19:24

HiTM4N:
BigPipeNZ:
HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering

ouch! that seems unbelievably steep.

Don't forget to come back when your contract is up!

When you guys go live will you support second lines?

If the line is already in place, and only require an exchange/cabinet visit by chorus, then the answer is probably yes.

If they require a technician to visit your house to install a fresh line, then no.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

coffeebaron

6235 posts

Uber Geek

Trusted

Lifetime subscriber

#972444 22-Jan-2014 19:29

BigPipeNZ:
HiTM4N: If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL

Hi, We're not doing second lines for the trial sorry.

But don't forget:

we are FREE until the end of march,

there is no connection fee

you can leave anytime with no penalty

so if you switch your Snap connection to us, you can always switch back to Snap if you don't like it, and the free months should make up for any termination fee you might have.

What if the 2nd line has an activate POTs connection, but no broadband. Could this be used?

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

BigPipeNZ

1170 posts

Uber Geek

Trusted

BigPipe

#972456 22-Jan-2014 19:53

coffeebaron:
BigPipeNZ:
HiTM4N: If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL

Hi, We're not doing second lines for the trial sorry.

But don't forget:

we are FREE until the end of march,

there is no connection fee

you can leave anytime with no penalty

so if you switch your Snap connection to us, you can always switch back to Snap if you don't like it, and the free months should make up for any termination fee you might have.

What if the 2nd line has an activate POTs connection, but no broadband. Could this be used?

not for the trial, we're not doing any second lines at all.

But once we launch that should be fine.

PM me your details anyway and we can take a look (is it for you, or just asking generally?)

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

coffeebaron

6235 posts

Uber Geek

Trusted

Lifetime subscriber

#972484 22-Jan-2014 21:18

Just a general query. Alas I require static IP for some of the stuff I do, so not able to make the move myself.

Rural IT and Broadband support.

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

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