Skinny 100GIG plan now $52 per month.

Forums › Spark New Zealand (including Skinny and BigPipe) › Skinny 100GIG plan now $52 per month.

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moxpearl

123 posts

Master Geek

#1618123 26-Aug-2016 22:23

Dairyxox: Feilding is like an Internet black hole.
We've got a spark 4g connection just out of town (feilding) and it gets about 8Mbs.
Vodafone RBI at the same site was about 4Mbs.

My 2Degrees 4G in Feilding last time I tested was 104.85/45.47 :D

Regarding copper; previous place WAYYYYY down Makino Rd on RBI was like 12 ... and my current place closer to town on bigpipe was/is a very sold 15ish (could get VDSL but our driveway is like 300m long :P)

Guess I will get a refund on the skinny gear :/

dickytim

2514 posts

Uber Geek
Inactive user

#1618936 29-Aug-2016 06:27

moxpearl:

Had my modem for a few days now... really disappointing... speeds seem all over the place.

Started at around 35Mbit ... now we are stable around 4Mbit with a 60ms Ping..... sometimes can pop up to 40ish. Just no consistency. (Was on a rock solid Bigpipe connection before at 12Mbit)

We also live on a big hill in a small town with plenty of 4G signal (Feilding)

I found that I had to move my modem around to get the best results.

Initially I tried to have the Tivo, TV and HTPC connected via cables but found the spot that left the router was the least efficient, I found that having the router on the deck gave best results so it is now against that wall facing the wall and I seem to get good speeds there.

PhantomNVD

2619 posts

Uber Geek
Inactive user

#1622165 3-Sep-2016 22:50

@livingskinny

Just got an email saying:

"We're just letting you know that your Broadband Plan renewed successfully on 03 Sep at 22:17. Your debit or credit card was charged $55."

Slightly confused as I'd upgraded to the $65/100gb plan just before you announced the $52/100gb plan this thread is about, but am now being reportedly charged the previous $55/60gb price?
FWIW the website dashboard says I'm on the $52/100Gb plan
Not that $55/100gb would be a problem for me , but as I'm not your only customer....

LivingSkinny

513 posts

Ultimate Geek

Trusted

Skinny

#1622188 3-Sep-2016 23:21

PhantomNVD: @livingskinny

Just got an email saying:

"We're just letting you know that your Broadband Plan renewed successfully on 03 Sep at 22:17. Your debit or credit card was charged $55."

Slightly confused as I'd upgraded to the $65/100gb plan just before you announced the $52/100gb plan this thread is about, but am now being reportedly charged the previous $55/60gb price?
FWIW the website dashboard says I'm on the $52/100Gb plan
Not that $55/100gb would be a problem for me , but as I'm not your only customer....

If you email me your details then I can find out what is going on

LivingSkinny

513 posts

Ultimate Geek

Trusted

Skinny

#1623018 5-Sep-2016 13:54

PhantomNVD: @livingskinny

Just got an email saying:

"We're just letting you know that your Broadband Plan renewed successfully on 03 Sep at 22:17. Your debit or credit card was charged $55."

Slightly confused as I'd upgraded to the $65/100gb plan just before you announced the $52/100gb plan this thread is about, but am now being reportedly charged the previous $55/60gb price?
FWIW the website dashboard says I'm on the $52/100Gb plan
Not that $55/100gb would be a problem for me , but as I'm not your only customer....

Thanks, we've investigated and you have found a defect in our notifications process. A fix will be rolled out this week.

QJay

40 posts

Geek
Inactive user

#1640063 25-Sep-2016 00:02

Anybody returned their modem under the "money back guarantee thing"?

If so how long did it take to process? i sent my modem back and it arrived more than a week ago but no real answers when i ask whats up.

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