Spark Smart Modem vulnerable?

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Smart Modem vulnerable?

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raiven

7 posts

Wannabe Geek

#2809399 8-Nov-2021 15:09

Talkiet:

Right, finally have been able to confirm that the Spark firmware can be loaded on Skinny sourced modems. (obviously with a matching MD5 they could - but I had to get the confirmation from the right person!)

Cheers - N

i have a skinny modem with old firmware would i be able to get it please. is there specific way to install it and can you revert back if needed and are there any issues after the latest update?

Talkiet

4819 posts

Uber Geek
+1 received by user: 3934

Trusted

#2809426 8-Nov-2021 16:18

See this page for the download - https://www.spark.co.nz/help/internet/security/spark-smart-modem-firmware-update

As for reverting, this is the newest version and is automatically pushed to our modems if you are connected to the Spark network. I don't believe we make historical versions available.

I haven't done the upgrade myself, but I have been told it's pretty easy through the modem GUI and a web browser.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

raiven

7 posts

Wannabe Geek

#2809437 8-Nov-2021 16:32

Talkiet:
See this page for the download - https://www.spark.co.nz/help/internet/security/spark-smart-modem-firmware-update

As for reverting, this is the newest version and is automatically pushed to our modems if you are connected to the Spark network. I don't believe we make historical versions available.

I haven't done the upgrade myself, but I have been told it's pretty easy through the modem GUI and a web browser.

Cheers - N

It just i need this modem hopefully nothing happens. Are there any performance improvements or is it just security? And going the forum it ok to put onto the skinny modem are there specific hardware varients? I have R01

raiven

7 posts

Wannabe Geek

#2809441 8-Nov-2021 16:42

joajoa:
I use skinny modem with stuff fibre.

i have a skinny modem with old firmware would i be able to get it please. is there specific way to install it and can you revert back if needed and are there any issues after the latest update?

Im on now nz broadband so not on skinny would that cause issues? Are there any performance changes or issues rolling out?

raiven

7 posts

Wannabe Geek

#2815482 19-Nov-2021 00:59

raiven:
Talkiet:

See this page for the download - https://www.spark.co.nz/help/internet/security/spark-smart-modem-firmware-update

As for reverting, this is the newest version and is automatically pushed to our modems if you are connected to the Spark network. I don't believe we make historical versions available.

I haven't done the upgrade myself, but I have been told it's pretty easy through the modem GUI and a web browser.

Cheers - N

It just i need this modem hopefully nothing happens. Are there any performance improvements or is it just security? And going the forum it ok to put onto the skinny modem are there specific hardware varients? I have R01

This is what i received from Skinny Broadband. I'm currently not with them and have a Skinny Smart modem with old firmware. wetransfer link is only available for 4 days. (not sure how i can upload a 43mb file here

Hope you're well and safe.We've just had an update from our product team and advised to visit below link for manual firmware upgrade. You are welcome to try the firmware and let me know. this looks like its just the Spark firmware as provided earlier in this thread.https://wetransfer.com/downloads/efdd3a96fffcbca8625dfe5dfc4a2aa320211115232543/0d547cHow to upgrade the modem’s firmware manually:Download the firmware to a storage device of your choosing. Download modem firmwareConnect the device that you’ve downloaded the firmware to the Spark Smart Modem via WiFi or Ethernet cable.Log in to your modem. - Learn how to log into your modemhttps://www.spark.co.nz/help/internet/broadband-help/spark-smart-modem-support/log-into-modem/Check the firmware version of your modem. Select the “Router Information” tab shown on the top navigation bar. The new firmware is 6.00.18.If the firmware is an older version, you can proceed to update your modem.Select the “Administration” tab on the left navigation bar. Then select the “Firmware Upgrade” tab on the top navigation bar.Click “Choose file” button to select the firmware file from your local file storage.Click “Begin Upgrade” button and wait for the firmware to be updated.If you have some more questions or need some extra information, it'll make it faster for us to get back to you if you could reply back to this email.We're here to help,

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