Hello from BigPipe!

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256 posts

Ultimate Geek

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#972486 22-Jan-2014 21:31

BigPipeNZ:
HiTM4N:
BigPipeNZ:
HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering

ouch! that seems unbelievably steep.

Don't forget to come back when your contract is up!

When you guys go live will you support second lines?

If the line is already in place, and only require an exchange/cabinet visit by chorus, then the answer is probably yes.

If they require a technician to visit your house to install a fresh line, then no.

Line is in place and ready to go at house, just needs a port allocated at the cabinet /exchange

Love of all phones, computers and gadgets

BigPipeNZ

1170 posts

Uber Geek

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BigPipe

#972491 22-Jan-2014 21:42

coffeebaron: Just a general query. Alas I require static IP for some of the stuff I do, so not able to make the move myself.

Ah, we'll be revisiting static IP as an option later, but it may have to wait for IPv6.

If we offered static IPv6 would that work for you, or does it have to be IPv4?

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

BigPipeNZ

1170 posts

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BigPipe

#972492 22-Jan-2014 21:43

HiTM4N:
BigPipeNZ:
HiTM4N:
BigPipeNZ:
HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering

ouch! that seems unbelievably steep.

Don't forget to come back when your contract is up!

When you guys go live will you support second lines?

If the line is already in place, and only require an exchange/cabinet visit by chorus, then the answer is probably yes.

If they require a technician to visit your house to install a fresh line, then no.

Line is in place and ready to go at house, just needs a port allocated at the cabinet /exchange

cool, should be no problem then.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

coffeebaron

6235 posts

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#972497 22-Jan-2014 21:54

BigPipeNZ:
coffeebaron: Just a general query. Alas I require static IP for some of the stuff I do, so not able to make the move myself.

Ah, we'll be revisiting static IP as an option later, but it may have to wait for IPv6.

If we offered static IPv6 would that work for you, or does it have to be IPv4?

IPv4 at this stage. Used for VoIP, VPN, also remote access out to customers with restricted to IP, and a bunch of other scenarios etc I have to test for various things I setup for customers.

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
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whitenoiseo

2 posts

Wannabe Geek

#972855 23-Jan-2014 13:58

I would be keen to be involved in the trial if you are still looking for people? I am currently on ADSL, not on contract and want to move to naked VDSL.

BigPipeNZ

1170 posts

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BigPipe

#972858 23-Jan-2014 14:00

whitenoiseo: I would be keen to be involved in the trial if you are still looking for people? I am currently on ADSL, not on contract and want to move to naked VDSL.

sweet, just register on our site.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

whitenoiseo

2 posts

Wannabe Geek

#972877 23-Jan-2014 14:27

BigPipeNZ:
whitenoiseo: I would be keen to be involved in the trial if you are still looking for people? I am currently on ADSL, not on contract and want to move to naked VDSL.

sweet, just register on our site.

Thanks have done! Looking forward to an invite!

Sharesies

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spoonboy

126 posts

Master Geek

#973728 24-Jan-2014 18:12

Hi, I'd like to register but can't open your web site. Is it down ?

michaelmurfy

meow
13262 posts

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Lifetime subscriber

#973730 24-Jan-2014 18:14

spoonboy: Hi, I'l like to register but can't open your web site. Is it down ?

No, it's working fine.

Michael Murphy | https://murfy.nz
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BigPipeNZ

1170 posts

Uber Geek

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BigPipe

#973734 24-Jan-2014 18:17

spoonboy: Hi, I'l like to register but can't open your web site. Is it down ?

Nope. Working fine.
Are you running any ad-blockers or similar? We've had a few reports of them stopping our site from being viewed for some reason. Not totally sure why, but whitelisting it on your ad-blocker should fix it.

(to clarify, we don't have any ads on our site!

)

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

spoonboy

126 posts

Master Geek

#973738 24-Jan-2014 18:24

BigPipeNZ:
spoonboy: Hi, I'l like to register but can't open your web site. Is it down ?

Nope. Working fine.
Are you running any ad-blockers or similar? We've had a few reports of them stopping our site from being viewed for some reason. Not totally sure why, but whitelisting it on your ad-blocker should fix it.

(to clarify, we don't have any ads on our site! )

Actually, I'm not alone. Someone else is reporting the same issue here:
http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=138870
Basically, it shows an absolutely empty page. Here is the web page source:
...
Ok, this is AdBlock.
Guys, I would really recommend you to check why AdBlock is conflicting with your page.

BigPipeNZ

1170 posts

Uber Geek

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BigPipe

#973748 24-Jan-2014 18:37

spoonboy:
BigPipeNZ:
spoonboy: Hi, I'l like to register but can't open your web site. Is it down ?

Nope. Working fine.
Are you running any ad-blockers or similar? We've had a few reports of them stopping our site from being viewed for some reason. Not totally sure why, but whitelisting it on your ad-blocker should fix it.

(to clarify, we don't have any ads on our site! )

Actually, I'm not alone. Someone else is reporting the same issue here:
http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=138870
Basically, it shows an absolutely empty page. Here is the web page source:
...
Ok, this is AdBlock.
Guys, I would really recommend you to check why AdBlock is conflicting with your page.

Yep, we're onto it.

Can you confirm if you are running adblock the google chrome plugin, or a different 'ad blocker' please, also if you are running any custom filters.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

spoonboy

126 posts

Master Geek

#973762 24-Jan-2014 19:09

I'm using Chrome with AdBlock pluging and Firefox with ABP. Both are showing an empty page.
I have the following filters turned on in AdBlock:

EasyList (recommended)
EasyPrivacy (privacy protection)

Both are blocking web content on the main page.

BigPipeNZ

1170 posts

Uber Geek

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BigPipe

#973772 24-Jan-2014 19:22

spoonboy: I'm using Chrome with AdBlock pluging and Firefox with ABP. Both are showing an empty page.
I have the following filters turned on in AdBlock:

EasyList (recommended)
EasyPrivacy (privacy protection)

Both are blocking web content on the main page.

thanks, that's really helpful.

update on this:
I just tried out the different filters. It's definitely the privacy one causing the problem.
possibly something to do with google analytics. I've forwarded it to our devs to take a look.

thanks for the help

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

spoonboy

126 posts

Master Geek

#973802 24-Jan-2014 20:51

Ok, I've registered on the web site.
In the mean time, two questions:
1. I'm currently on ADSL2+ with TNZ using TG582n model. Will it be possible to use the same modem with BigPipe (I'm not sure if it's locked to be used with Telecom only)?
2. I'm in Wellington City, but my address is not covered by TNZ VDSL. I presume this is because I have a direct line to exchange and apparently Telecom doesn't provide VDSL for such cases. So, is there a chance to get VDSL from you?

Cheers,

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