Spartangy:

 

empacher48: Anyone else finding the router version v6.00.16 build01 really really buggy?

I’ve noticed this afternoon my router has been resetting itself every 20 minutes or so. Over the last week it has reset itself almost daily on this build?

Previously it has been rock solid, so was surprised to see it become really unstable.

 

 

 

I'm having the same issue, Spark already sent me a replacement modem as I complained about the old one rebooting itself. Modem has literally rebooted itself over 5 times over the past 2 hours.

 

I will get in touch with them to see if they can send me old firmware files so I can roll back the firmware on the modem and see if it helps.

 

Conclusion appears to be Spark does not offer you the firmware files to update the modem. This may just be because the support agent I was speaking to didn't quite understand what I was after. They were a bit painful to speak with.

They told me to just factory reset the modem as this resolves "most issues customers experience", though it did not change the firmware version (v6.00.16 build01). Have done so and going to keep my fingers crossed, otherwise I'll get back in touch with them.

Unrelated note: I'm new here and don't seem to be able to edit my old posts, hence my posting again instead of editing my old post.