Hello from BigPipe!

Forums › Spark New Zealand (including Skinny and BigPipe) › Hello from BigPipe!

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#978376 31-Jan-2014 23:21

spoonboy:
l43a2: if you need a public IP address you can request one

Request from whom? And how much will it cost?

via bigpipe support channels but they only offer non static IP's (free).

http://bigpipe.co.nz/#/support or pm one of the bigpipe peeps here :) im sure they will be glad to help you.

spoonboy

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#978378 31-Jan-2014 23:33

Ok, I've just discovered more serious problem. I have a paid VPN account in US. I can't connect with PPTP to it anymore. L2TP however works fine. PPTP used to always work before. It could be the VPN provider issue however - I can't check.

michaelmurfy

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#978381 31-Jan-2014 23:43

l43a2:
spoonboy:
l43a2: if you need a public IP address you can request one

Request from whom? And how much will it cost?

via bigpipe support channels but they only offer non static IP's (free).

http://bigpipe.co.nz/#/support or pm one of the bigpipe peeps here :) im sure they will be glad to help you.

Please only request an IP if you actually really need one (aka, can't go without having one at all) - remember you're getting free internet until the end of March and they'll sort these little kinks as they come. I believe they only have a /24 subnet range to work with so grabbing a public IP just because you're unable to get uTorrent connectible is a poor excuse in comparison to people like me who run a dev web server along with off-site backups and need the ability for customers to test their sites etc in a non-production environment.

sure I could have lived without a public IP and I was quite happy to until they got the kinks sorted but it's something I use on a daily occurrence for things other than torrents.

You'll find if you set your DNS to Unblock.US you'll more-than-likely get a free proxy, I believe there is somebody paying for it so everyone behind the NAT can use it :)

Michael Murphy | https://murfy.nz
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spoonboy

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#978382 31-Jan-2014 23:44

via bigpipe support channels but they only offer non static IP's (free).

I'm little bit confused. What's the difference between static IP and the public free ip?
Does it mean that I will have no external NAT but the address will be assigned dynamically?

michaelmurfy

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#978383 31-Jan-2014 23:46

spoonboy:

via bigpipe support channels but they only offer non static IP's (free).

I'm little bit confused. What's the difference between static IP and the public free ip?
Does it mean that I will have no external NAT but the address will be assigned dynamically?

You'll get a random address with each modem reboot, but you don't need a public IP at all so please read my post above and don't get one. Leave it for the people who actually need it.

spoonboy

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#978384 1-Feb-2014 00:00

I believe they only have a /24 subnet range to work with so grabbing a public IP just because you're unable to get uTorrent connectible is a poor excuse in comparison to people like me who run a dev web server along with off-site backups and need the ability for customers to test their sites etc in a non-production environment.

Look, if you need an internet for your business purposes why don't you buy a business service and then claim back expenses, gst etc???
I thought that this is mainly a residential plan for home users like me who just use it for personal not for business. I use torrents, vpn and other just for fun, not money. But why do you believe that your business needs are more important than mine? Just because you are making money on it and I'm not?

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l43a2

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#978385 1-Feb-2014 00:03

hmm this got out of hand quickly :P

michaelmurfy

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#978386 1-Feb-2014 00:05

spoonboy:
I believe they only have a /24 subnet range to work with so grabbing a public IP just because you're unable to get uTorrent connectible is a poor excuse in comparison to people like me who run a dev web server along with off-site backups and need the ability for customers to test their sites etc in a non-production environment.

Look, if you need an internet for your business purposes why don't you buy a business service and then claim back expenses, gst etc???
I thought that this is mainly a residential plan for home users like me who just use it for personal not for business. I use torrents, vpn and other just for fun, not money. But why do you believe that your business needs are more important than mine? Just because you are making money on it and I'm not?

Sorry I don't count doing university students a favour by setting them up with portfolios free of charge in my own time something that makes too much money, it is however a legitimate use for a public IP that isn't torrents :)

Anyway, this is way off topic now. I guess using customers was the incorrect word here.

BigPipeNZ

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#980325 4-Feb-2014 21:03

An update for those of you who have been trying to get TVNZ working.

We have now got word back from TVNZ and Brightcove and the issue has been fixed.

So if anybody wants to have a go and report back, that would be great.

Thanks

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

graemeh

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#980366 4-Feb-2014 22:07

BigPipeNZ: An update for those of you who have been trying to get TVNZ working.

We have now got word back from TVNZ and Brightcove and the issue has been fixed.

So if anybody wants to have a go and report back, that would be great.

Thanks

It seems to be working well on VDSL2 in Wellington on 1500k streams.

I am on a "public" ip address. Last time I tried to access TVNZ I was not on a public address.

Sideface

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#980490 5-Feb-2014 08:25

spoonboy: Ok, I've just discovered more serious problem. I have a paid VPN account in US. I can't connect with PPTP to it anymore. L2TP however works fine. PPTP used to always work before. It could be the VPN provider issue however - I can't check.

L2TP is much more secure than PPTP - I always use L2TP if given the choice.

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HiTM4N

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#980674 5-Feb-2014 13:28

Yus :D My new shiny BigPipe line was put in this morning :D
28/9mbps down/up on VDSL, which is was I was expecting at about 900m distance from cabinet.
Thanks heaps guys!

Love of all phones, computers and gadgets

BigPipeNZ

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#980694 5-Feb-2014 14:25

HiTM4N: Yus :D My new shiny BigPipe line was put in this morning :D
28/9mbps down/up on VDSL, which is was I was expecting at about 900m distance from cabinet.
Thanks heaps guys!

good stuff.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

lostangel

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#982679 9-Feb-2014 12:57

2 days in report ...

Ok firstly, great work being on time, installed when big pipe said it would be, and without any fuss.
This is of great importance to us the consumer.

Next onto quality.

DSL stats are on par with others in the area.
Transfer speed is generally ok.

Quickflix streams well, cached international downloads are fast(tested with elder scrolls online beta).
SSH transfers(sftp) however seems a little slow, with around 450KB/sec average. Another isp which I wont name was tested to the same ssh server and had speeds of around 750KB/sec, which while not that much faster would certainly shave some transfer time from backups.
Just for comparison the eso download was at around 1.6MB/sec.

Gaming seems good with ping times in dota 2 on par with other isps.

Unusual for me to see traceroutes incorporating private ip ranges, which is because of cg-nat which so far hasn't hampered connectivity.

bludhemn

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#986682 13-Feb-2014 11:51

Hello

I am not sure if this is a coincidence, but I signed up yesterday for BigPipe and got the confirmation email. Somewhere around evening, my connection with Telecom went dud. I did a bit of basic troubleshooting (resetting modem, connecting directly) but didn't work. Their tech support confirmed that it looked fine from their end, but couldn't proceed to do any further tests until I was home to check the modem. Unless the switchover has already happened, then this is something else.

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