Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

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129 posts

Master Geek

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#2730669 18-Jun-2021 14:28

BuzzLightyear:
Hemi88: Any one else having problems with default dns with Apple services it started last night, phone has always been set to Auto dns I changed it to google dns this morning and the App Store/music/tv worked fine again, changed it back to auto started doing same thing it would randomly work/not work, changed dns to one from sparks website working again if I set it back to auto it starts playing up again seems to only affect Apple services

Nope and was happily using Apple services last night incl Apple TV movies.

I had this issue and fixed it

There is a page on the router and the DNS for DHCP (I'm at work so going off memory here) is blank. Put in Sparks DNS servers and everything worked again immediately.

HueyHQ

9 posts

Wannabe Geek

#2732677 22-Jun-2021 14:03

This page?

drquack32

129 posts

Master Geek

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#2732680 22-Jun-2021 14:06

Thanks the one. I put Sparks DNS servers in there and fixed my issues

Gordy7

1906 posts

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#2736697 30-Jun-2021 14:33

catspyjamas:

Can anyone tell me when the Spark Smart Modem updated to v6.00.17 build04 please?

From my notes:

20210309

v6.00.17 build04

You can check GZ for confirmation around 9 March.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

catspyjamas

188 posts

Master Geek

#2736700 30-Jun-2021 14:37

Thanks Gordy7.

thoreau

28 posts

Geek

#2736707 30-Jun-2021 14:58

Is everyone else on Skinny also still on Firmware v6.00.16 build01 ?

It is strange for it to be so far behind the Spark..

cheers

Gordy7

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#2736717 30-Jun-2021 15:13

thoreau:

Is everyone else on Skinny also still on Firmware v6.00.16 build01 ?

It is strange for it to be so far behind the Spark..

cheers

I have just checked my Skinny router: v6.00.16 build01

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

AliExpress

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kiwibrucie

8 posts

Wannabe Geek

#2737224 1-Jul-2021 10:22

FYI, in case you're interested.

I'm on Bigpipe and my version is up to v6.10.15 build 16.

raiven

7 posts

Wannabe Geek

#2737229 1-Jul-2021 10:37

I've got a Skinny modem but my provider is with Now NZ. Anyone know how to update the routers to the latest version ? or is can we install the one from Spark as i believe the Skinny modems are also from Spark.

Gordy7

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#2737267 1-Jul-2021 11:33

raiven:

I've got a Skinny modem but my provider is with Now NZ. Anyone know how to update the routers to the latest version ? or is can we install the one from Spark as i believe the Skinny modems are also from Spark.

As far as I know these Spark/Skinny Smart modems will only auto update on a Spark network.

I have both Spark and Skinny modems.... my Skinny modem firmware remains one step older than the Spark firmware.

If you are not on a Spark network, I have read that the best option for a firmware update is to find a friend on a Spark network and connect your modem there to get the update.

edit: I don't know what network Now uses.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

raiven

7 posts

Wannabe Geek

#2737270 1-Jul-2021 11:41

Gordy7:

raiven:

I've got a Skinny modem but my provider is with Now NZ. Anyone know how to update the routers to the latest version ? or is can we install the one from Spark as i believe the Skinny modems are also from Spark.

As far as I know these Spark/Skinny Smart modems will only auto update on a Spark network.

I have both Spark and Skinny modems.... my Skinny modem firmware remains one step older than the Spark firmware.

If you are not on a Spark network, I have read that the best option for a firmware update is to find a friend on a Spark network and connect your modem there to get the update.

edit: I don't know what network Now uses.

Thanks i think thats what i'll have to do. But would it update instantly or would it update on a specific date? like i read on someones comment that updates happen on monday or something.

Gordy7

1906 posts

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#2737271 1-Jul-2021 11:49

I had been given that Monday update info from Skinny.

Eventually Skinny said that their firmware was the slightly older version than the Spark version.

When I swapped in my Spark modem on to my Skinny network the update occurred within 10 minutes of power up.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

thoreau

28 posts

Geek

#2737275 1-Jul-2021 12:00

Ah interesting, I am on the skinny network with v6.00.16 build01 so I guess we just need to wait until skinny catches up with Spark eventually.

Gordy7

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#2737286 1-Jul-2021 12:29

thoreau:

Ah interesting, I am on the skinny network with v6.00.16 build01 so I guess we just need to wait until skinny catches up with Spark eventually.

I guess so. I think someone said that the auto firmware update process is a little different between the Spark and Skinny modems.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

lookout

626 posts

Ultimate Geek

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#2738505 3-Jul-2021 18:06

Has anyone had problems with Plex remote access on the Smart Modem? It would intermittently stop working for me. Since I've changed to another router I haven't had any issues.

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