Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

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129 posts

Master Geek
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#2730669 18-Jun-2021 14:28

BuzzLightyear:
Hemi88: Any one else having problems with default dns with Apple services it started last night, phone has always been set to Auto dns I changed it to google dns this morning and the App Store/music/tv worked fine again, changed it back to auto started doing same thing it would randomly work/not work, changed dns to one from sparks website working again if I set it back to auto it starts playing up again seems to only affect Apple services

Nope and was happily using Apple services last night incl Apple TV movies.

I had this issue and fixed it

There is a page on the router and the DNS for DHCP (I'm at work so going off memory here) is blank. Put in Sparks DNS servers and everything worked again immediately.

IT Guy, ex-FIFA Referee, Dad

HueyHQ

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Wannabe Geek
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#2732677 22-Jun-2021 14:03

This page?

drquack32

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#2732680 22-Jun-2021 14:06

Thanks the one. I put Sparks DNS servers in there and fixed my issues

IT Guy, ex-FIFA Referee, Dad

Gordy7

gordy7
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#2736697 30-Jun-2021 14:33

catspyjamas:

Can anyone tell me when the Spark Smart Modem updated to v6.00.17 build04 please?

From my notes:

20210309

v6.00.17 build04

You can check GZ for confirmation around 9 March.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

catspyjamas

197 posts

Master Geek
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#2736700 30-Jun-2021 14:37

Thanks Gordy7.

thoreau

28 posts

Geek

#2736707 30-Jun-2021 14:58

Is everyone else on Skinny also still on Firmware v6.00.16 build01 ?

It is strange for it to be so far behind the Spark..

cheers

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Gordy7

gordy7
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#2736717 30-Jun-2021 15:13

thoreau:

Is everyone else on Skinny also still on Firmware v6.00.16 build01 ?

It is strange for it to be so far behind the Spark..

cheers

I have just checked my Skinny router: v6.00.16 build01

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

kiwibrucie

8 posts

Wannabe Geek

#2737224 1-Jul-2021 10:22

FYI, in case you're interested.

I'm on Bigpipe and my version is up to v6.10.15 build 16.

raiven

7 posts

Wannabe Geek

#2737229 1-Jul-2021 10:37

I've got a Skinny modem but my provider is with Now NZ. Anyone know how to update the routers to the latest version ? or is can we install the one from Spark as i believe the Skinny modems are also from Spark.

Gordy7

gordy7
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#2737267 1-Jul-2021 11:33

raiven:

I've got a Skinny modem but my provider is with Now NZ. Anyone know how to update the routers to the latest version ? or is can we install the one from Spark as i believe the Skinny modems are also from Spark.

As far as I know these Spark/Skinny Smart modems will only auto update on a Spark network.

I have both Spark and Skinny modems.... my Skinny modem firmware remains one step older than the Spark firmware.

If you are not on a Spark network, I have read that the best option for a firmware update is to find a friend on a Spark network and connect your modem there to get the update.

edit: I don't know what network Now uses.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

raiven

7 posts

Wannabe Geek

#2737270 1-Jul-2021 11:41

Gordy7:

raiven:

I've got a Skinny modem but my provider is with Now NZ. Anyone know how to update the routers to the latest version ? or is can we install the one from Spark as i believe the Skinny modems are also from Spark.

As far as I know these Spark/Skinny Smart modems will only auto update on a Spark network.

I have both Spark and Skinny modems.... my Skinny modem firmware remains one step older than the Spark firmware.

If you are not on a Spark network, I have read that the best option for a firmware update is to find a friend on a Spark network and connect your modem there to get the update.

edit: I don't know what network Now uses.

Thanks i think thats what i'll have to do. But would it update instantly or would it update on a specific date? like i read on someones comment that updates happen on monday or something.

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Gordy7

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#2737271 1-Jul-2021 11:49

I had been given that Monday update info from Skinny.

Eventually Skinny said that their firmware was the slightly older version than the Spark version.

When I swapped in my Spark modem on to my Skinny network the update occurred within 10 minutes of power up.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

thoreau

28 posts

Geek

#2737275 1-Jul-2021 12:00

Ah interesting, I am on the skinny network with v6.00.16 build01 so I guess we just need to wait until skinny catches up with Spark eventually.

Gordy7

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#2737286 1-Jul-2021 12:29

thoreau:

Ah interesting, I am on the skinny network with v6.00.16 build01 so I guess we just need to wait until skinny catches up with Spark eventually.

I guess so. I think someone said that the auto firmware update process is a little different between the Spark and Skinny modems.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

lookout

704 posts

Ultimate Geek
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#2738505 3-Jul-2021 18:06

Has anyone had problems with Plex remote access on the Smart Modem? It would intermittently stop working for me. Since I've changed to another router I haven't had any issues.

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