Sky Channel 13 not available to non T Box customer

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Sky Channel 13 not available to non T Box customer

WyleECoyoteNZ

1049 posts

Uber Geek

#123486 9-Jul-2013 16:46

Hi there,

Hoping someone can answer this relatively simple question.

I know of 2 people who have the old silver\black Telstraclear set top boxes, not the T Box or My Sky, but aren't getting the Jones channel 13. Both people have the basic Sky package, which Jones is part of, but can't access it.

Anyone know why this is?

ZollyMonsta

3009 posts

Uber Geek

ID Verified

Trusted

#851763 9-Jul-2013 17:33

Did they call the call centre to discuss?

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As per the usual std disclaimer.. "All thoughts typed here are my own."

Wanted

54 posts

Master Geek

#852234 10-Jul-2013 10:41

I know someone with the same and read on these forums that was the case too. I haven't heard officially or called the call centre but I believe Jones is not there on a non-tbox stb.

Quinny

885 posts

Ultimate Geek

Trusted

#853206 10-Jul-2013 11:05

There was a thread in the old TCL section and someone had tracked down that Jones would not be on the old silver boxes. Makes me sad too as no Jones on the bedroom TV.

Edited to add link to old thread - http://www.geekzone.co.nz/forums.asp?forumId=40&topicId=119003

dylanp

840 posts

Ultimate Geek

Trusted

#853290 10-Jul-2013 13:09

WyleECoyoteNZ: ... old silver\black Telstraclear set top boxes, not the T Box or My Sky, but aren't getting the Jones channel 13. Both people have the basic Sky package, which Jones is part of, but can't access it.

JONES! is not available to Digital TV customers because technology limitations do not allow it to be added to the Digital TV line-up. These limitations don't exist for the T-Box.