Kapiti International issues 30 Dec

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Kapiti International issues 30 Dec

mattbush

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#138342 30-Dec-2013 23:51

Anyone else having huge issues around 11.00 - midnight?

Getting ingame latency of about 13,000 ms

michaelmurfy

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#959373 30-Dec-2013 23:53

WiFi or Ethernet?
You rebooted everything?
What server?
You experiencing latency to anything else?

Edit: Scrap the above, you've already been told what the issue is.

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Peppery

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#959375 30-Dec-2013 23:57

What's your network setup like?

michaelmurfy

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#959376 30-Dec-2013 23:59

Actually looking at all your last topics do you do anything else but game? It'll likely be planned maintenance, get some sleep.

mattbush

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#959383 31-Dec-2013 00:15

michaelmurfy: Actually looking at all your last topics do you do anything else but game? It'll likely be planned maintenance, get some sleep.

ouch

No need for that dude....

and yes it is to on particular game server...

Tracing route to 12.129.254.169 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 12 ms 14 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 20 ms 20 ms 18 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 20 ms 20 ms 19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 148 ms 147 ms 146 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
7 145 ms 146 ms 145 ms te0-2-0-4.ccr21.sjc01.atlas.cogentco.com [154.54.84.53]
8 158 ms 157 ms 157 ms be2160.ccr21.lax01.atlas.cogentco.com [154.54.27.161]
9 156 ms 159 ms 158 ms be2180.ccr23.lax05.atlas.cogentco.com [154.54.41.58]
10 160 ms 159 ms 163 ms att.lax05.atlas.cogentco.com [154.54.13.150]
11 395 ms * 397 ms cr2.la2ca.ip.att.net [12.122.129.234]
12 396 ms * * gar29.la2ca.ip.att.net [12.122.129.241]
13 * 399 ms 401 ms 12-122-254-238.attens.net [12.122.254.238]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Not sure if it is the games issue or Vodafones issue...any help appreciated

mattbush

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#959405 31-Dec-2013 02:21

It finally came right a few hours later...

michaelmurfy

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#959424 31-Dec-2013 08:37

mattbush: It finally came right a few hours later...

Yes, they do network maintenance around this time. You don't need to start a new thread each time you get latency, this is normal when planned work is done.

freitasm

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#959439 31-Dec-2013 08:39

The problem is that customers don't know when a planned maintenance is happening if it's not announced...

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mattbush

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#959455 31-Dec-2013 09:23

I don't understand why Murphy is going off at me....

Firstly, its none of his business what I use the internet for and
Secondly, his arrogance is somewhat confusing.

I was simply trying to ascertain if anyone else in my area is having similar issues.

His post was totally unhelpful and somewhat abusive.

He clearly has his own issues, or maybe Santa bypassed his house this year. Lets hope he has a better New Year than he did Christmas.

johnr

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#959456 31-Dec-2013 09:25

If latency does increase to a gaming server why not do a trace route at the time and have a look where the latency has climbed,

The First post does contain very little INFO

mattbush

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#959472 31-Dec-2013 09:58

johnr: If latency does increase to a gaming server why not do a trace route at the time and have a look where the latency has climbed,

The First post does contain very little INFO

I did and it is posted....in addition my initial question was quite straight forward.

johnr

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#959476 31-Dec-2013 10:02

You posted the trace route after and did not include any INFO on the games server you were playing on

Behodar

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#959477 31-Dec-2013 10:04

freitasm: The problem is that customers don't know when a planned maintenance is happening if it's not announced...

Indeed. I remember when TelstraClear decided to do unannounced planned maintenance the same night as a WoW expansion launch. I bet the CSRs got an earful!

mattbush

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#959548 31-Dec-2013 12:35

johnr: You posted the trace route after and did not include any INFO on the games server you were playing on

I asked a simple question ....if you don't live in Kapiti or didn't have any issues at that time there is no need for a response, especially a day after the situation was resolved.

You are trolling.

johnr

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#959550 31-Dec-2013 12:37

I am not trolling at all, You start these threads quite often with very little INFO and expect us to have a crystal ball

You could include the the name of game you are playing and where it's located, international is anything outside of New Zealand

Edit: Further to this I know the guys / girls that look after most of this kit and if good INFO is posted I can call someone up and get it investigated / checked out quite quickly even when I am holiday

mattbush

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#959597 31-Dec-2013 15:03

I simply asked if anyone else was getting this issue in my area as I know several others forum readers are in the kapiti area.

Usually if its an area issue others do respond quite quickly and we can ascertain what to do next eg ask for help or even log a service call.

Last time I posted the issue was a major one where a large part of my area was offline for approx. 18 hours.

As I said..simple question with no need for a trolling type response.

Lets end this farce now or perhaps a moderator can delete the entire post as some folk have got carried away.