[TelstraClear] 4Mbps being upgraded to 10Mbps

Forums › One NZ (including Farmside) › [TelstraClear] 4Mbps being upgraded to 10Mbps

lurker

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#14807 21-Jul-2007 14:15

Just had Telstraclear knocking on the door, apologised for recent EPG/STB issues due to multiple new connections in my neighbourhood. He told me that this week our 4Mbps/20GB plan would be upgrading to 10Mbps for free. I asked about people on the 10Mbps plan going to 25Mbps but he said they would remain at 10Mbps and perhaps in a couple of months would be bumped up to the higher speeds. I asked about better outputs on STBs but no real word on those apart from units being tested at the moment but no idea about rollouts. Well I'll keep an eye on my speeds this week, will be nice if I do end up on 10Mbps.

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#79125 21-Jul-2007 16:21

Wow where was this?

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lurker

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#79127 21-Jul-2007 17:13

Woolston, Christchurch.

JonC

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#79223 22-Jul-2007 17:57

I've notice my speed has been quicker for the past couple of weeks (I'm on the 4Mbps plan). But only around 4-5Mbps - not what I'd expect from the 10Mbps plan. I'm in Wellington, BTW.

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#79227 22-Jul-2007 19:01

I wish!

I am on the 10 Mbps plan...

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#79234 22-Jul-2007 20:33

Me too.. 80gb per month. In my case I wish my download speed was slower and my upload speed was faster! :)

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#79267 23-Jul-2007 10:53

I'd rather they came round my house and offered to put up my data cap rather than my speed

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redjet

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#79302 23-Jul-2007 16:39

I just received the following email from TelstraClear and I'm very happy!

Hi

We've got a present for you and you don't even have to unwrap it!

We will more than double your broadband speed.

That's right! From August, for no extra charge your broadband download speed will be increased from 4Mbps to 10Mbps!

There is nothing you need to do to receive your increase. Your plan will be upgraded some time between now and the 1st of August.

Merry Mid-Winter Christmas and thank you for choosing TelstraClear.

The team at TelstraClear

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JonC

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#79303 23-Jul-2007 16:42

redjet - what cap are you on? I remember last time that they only upgraded the speed on the higher capped 2Mbps plans to 4Mbps. Wonder if it's the same this time? Any web-link with the email?

Thanks

JonC

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#79304 23-Jul-2007 16:46

Just took at look at their price-plans - http://www.telstraclear.co.nz/residential/inhome/internet/highspeed/

They've changed the "Highspeed" 20GB 4Mbps to 10Mbps, but still call it "HighSpeed". How confusing!!!

No sign of the rumoured 25Mbps plan, though. Wonder what they'll call it? "FTL"? Warp Factor 9?

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redjet

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#79305 23-Jul-2007 16:46

JonC: redjet - what cap are you on? I remember last time that they only upgraded the speed on the higher capped 2Mbps plans to 4Mbps. Wonder if it's the same this time? Any web-link with the email?

Thanks

Hi there, sorry I should have mentioned that. I'm on the 20gb plan. No link unfortunately.

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sbiddle

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#79307 23-Jul-2007 17:01

Is this an automatic upgrade for existing 4Mbps/20GB users?

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nairda

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#79308 23-Jul-2007 17:02

I've just received a similar email. The bottom of the email states:

Broadband speed increases apply to TelstraClear's InHome 5GB and 20GB plans only. For a detailed overview of TelstraClear InHome broadband plans go to www.telstraclear.co.nz/residential/inhome

I'm on the 20GB plan myself...