website not loading over 3G/4G

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › website not loading over 3G/4G

justinflux

23 posts

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#154076 17-Oct-2014 11:09

Hi there

I have a site that is not loading over Vodafone 3G/4G
We get a Gateway 504 timeout response.

Loads fine over standard non-cellular data connections.

It has been suggested that the nameserver address must match the A record server, but the owner of the site maintains these NS address at the originating domain name provider.
Could this be an issue?

Any ideas would be greatly appreciated

Regards, Justin

freitasm

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#1156690 17-Oct-2014 11:18

No, it shouldn't be a requirement at all. It's something else.

justinflux

23 posts

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#1156692 17-Oct-2014 11:19

any ideas?

freitasm

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#1156704 17-Oct-2014 11:37

Please send me a PM with domain name.

freitasm

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#1156727 17-Oct-2014 11:48

DNs looks fine. Some tests show all good.

Over any mobile network? You mean tested on Vodafone, Spark, 2degrees?
Used same device in all or different devices?

I am on Vodafone 4G in Wellington. Site won't load on Android Chrome. As soon as I connect to a VPN it loads.

Either the Vodafone network is having problems accessing the server, or your site code/provider is blocking Vodafone access. Tested with two VPNs (UnoTelly and WiTopia) on my Android device and loaded fine.

SirHumphreyAppleby

2847 posts

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#1156733 17-Oct-2014 11:55

I had lots of issues with being unable to connect to Websites once I moved from a 3G-only prepay pack to the 4G-capable one. Everything would be working fine one moment, then be unusable the next.

I ended up switching to Skinny, and the issue seems to have gone away. Using a Nokia Lumia 820.

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