Thought I'd post my fibre installation saga to date. It's certainly been a roller coaster ride of emotions with first elation that I could get fibre at the new house we were moving into, to despair that I hadn't organised it early enough to have it going for when we moved in, to excitement that it was underway a day back to despair again!
It all started about six weeks ago now when I called Vodafone to organise fibre at the new house. I didn't know that I should have organised it weeks before as the last install I had organised (admittedly not fibre) was done within a week. I was told it could be up to 3 weeks. After dealing with the not happy wife I settled into a few weeks of internet on mobile at a far reduced capacity.
Roughly two weeks go by and a nice fella from chorus shows up to scope out the work. First issue, he can't find the external point where the conduit should've been laid to. It doesn't match the plans and it looks like we'll have to rip up the driveway. I franticly call the developer whilst chorus guy disappears off to the next job. Developer turns up 20 mins later and points out that it's been laid to exactly where the plans show. Too late, chorus dude is gone and not answering his phone.
I whether on the phone to Vodafone after not hearing back from chorus dude and let them know. He comes back the next day and agrees that yes it is all there, but too late, I've lost my spot and I'm pushed back two weeks. After dealing with the fallout from the wife I go back to reduced internet on mobile...
Different chorus guys show up a week later and put the box on the outside of the house and do there other bits and pieces outside and let's me know that that's all done and he'll be back the next day to blow the fibre through. Feel like we're getting somewhere.
Allocated day for install comes around and I'm at home for the morning and organise for someone else to be there for the afternoon as I needed to go to the hospital to get the cast on my leg changed and no one had shown up yet. Had I mentioned that I've been housebound this whole time? Get back home.at 4.30 and no ones been. Check my phone and Jo missed calls. A few calls later and someone from downer's is calling me to inform me that it can't be done today. Considering the time a phone call earlier would've been nice. But they have organised for it to be done the next day (Saturday).
Saturday comes. Install done. Still no internet as the fibre was never blown through and now it's not due to be connected till Friday. You'd think with all the screw up to date they'd be making it happen sooner but apparently not.
I'm sure I've missed some other events along the way but I'm procrastinating telling the wife and dealing with that..