[WXC/VFX] In the Absence of Telecom reselling

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] In the Absence of Telecom reselling

jmosen

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#17992 21-Dec-2007 09:06

It looks as if WorldxChange does not resell Telecom's home line services, as do Orcon and Ihug.

What have those who've changed from those ISPs to XNet done about their line rental. Have you stuck with Orcon/Ihug, or have you gone back to Telecom? Is there even a choice about this.

And if you've gone back to Telecom, what's the correct order to do things so you don't end up without phone service for a prolonged period?

Jonathan

grant_k

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#101201 21-Dec-2007 09:20

Why not switch to Xnet Fusion? Then you don't need to worry about the line rental any more.

Or do you still need POTS?

jmosen

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#101202 21-Dec-2007 09:25

grant_k: Why not switch to Xnet Fusion? Then you don't need to worry about the line rental any more.

Or do you still need POTS?

The only thing stopping me is our monitored alarm. I think I may need POTS for this but need to check with the alarm company about what the alarm is doing.

If it's sending DTMF, then VFX may work if there is a way the house can be rewired so that all the jackpoints go through VFX somehow...

Jonathan

grant_k

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#101208 21-Dec-2007 09:34

jmosen: ...VFX may work if there is a way the house can be rewired so that all the jackpoints go through VFX somehow...

It's easy enough to do that usually, so long as the ADSL splitter is at the point-of-entry.

Basically you just cut the wires that come out of the filtered (POTS) side of the splitter so that the house wiring (all other jackpoints) are disconnected from the outside world.

Then you plug a standard modem cable from your VoIP device into the nearest jackpoint, and all POTS devices / jackpoints are now connected to VFX.

Alarms are a little tricky sometimes in that they are wired to "seize the line". This means that they are typically the first POTS device in the circuit, with others following downstream. Hence there is an IN and an OUT pair of wires connected to the Alarm Panel. In order to preserve this mode of operation, your alarm installer would need to connect the VoIP device to the Alarm IN pair, otherwise your alarm would be unable to dial out if one of the other phones in the house was left off-the-hook.

It sounds more complicated than it is. Any competent alarm installer should be able to sort that out for you.

sbiddle

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#101211 21-Dec-2007 09:37

The monitored alarm issue is a big problem as we move towards a 100% VoIP phone network. I'm amazed that no monitoring company is yet offering reasonable prices on TCP/IP based monitoring and cellular based units (since they are cheap now). They won't be able to survive on cheap PSTN based alarm concentrators for ever.

maverick

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WorldxChange

#101220 21-Dec-2007 10:00

sbiddle: The monitored alarm issue is a big problem as we move towards a 100% VoIP phone network. I'm amazed that no monitoring company is yet offering reasonable prices on TCP/IP based monitoring and cellular based units (since they are cheap now). They won't be able to survive on cheap PSTN based alarm concentrators for ever.

let us say that there will be some options for IP based alarms working with us very very shortly

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Niel

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#101233 21-Dec-2007 11:40

maverick: let us say that there will be some options for IP based alarms working with us very very shortly

Oh, and I thought there was an opportunity for me to develop a product... Oh well, maybe next time. Let me know if you are looking for a competent electronic engineer.

You can never have enough Volvos!

Lurch

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#101424 22-Dec-2007 19:52

grant_k: Why not switch to Xnet Fusion? Then you don't need to worry about the line rental any more.

Or do you still need POTS?

Thought this wasnt available until the 7th.. If this isnt the case and it's available now where do I sign up?

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

grant_k

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#101443 22-Dec-2007 20:57

Lurch:
grant_k: Why not switch to Xnet Fusion?

Thought this wasnt available until the 7th.. If this isnt the case and it's available now where do I sign up?

Yes, you're right. Xnet Fusion isn't available until January 7.

cisconz

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#101457 22-Dec-2007 21:56

jmosen: The only thing stopping me is our monitored alarm. I think I may need POTS for this but need to check with the alarm company about what the alarm is doing.

If it's sending DTMF, then VFX may work if there is a way the house can be rewired so that all the jackpoints go through VFX somehow...

99% of home alarms send in contact ID which is high speed DTMF. I have done some testing on this with a monitoring centre with xnet and it never missed a beat (even IR Fast (14.4k modem) worked with no problem).

With an ATA it is very easy to put an alarm through VoIP. Infact Alarm NZ supports it as a reliable way to communicate to them.

sbiddle: The monitored alarm issue is a big problem as we move towards a 100% VoIP phone network. I'm amazed that no monitoring company is yet offering reasonable prices on TCP/IP based monitoring and cellular based units (since they are cheap now). They won't be able to survive on cheap PSTN based alarm concentrators for ever.

Alarm NZ also use IP monitoring and if you have a IP Dialler on your alarm they can recieve signals for you.

They also support Celluar Diallers (Voice Network) and Cellular Modems (Data Network)

All of the FIre Alarm sgnals that Alarm NZ recieve are through IP so it is a reliable commercial service.
They use a NAD (network access device) for this which converts the data from the fire panel to IP over GSM, CDMA, ADSL, Fibre and POTS

Hmmmm

richms

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#101762 25-Dec-2007 16:37

Yeah, but the typical couple of hundred dollar panel that you get with a monitoring contract doesn't support any of this. I would have thought a cellular backup would be essential with most houses having the phone lines easily accessible on the outside of the property, but it seems that all the companies really sell is the illusion of security.

I also would have thought that there would be a cheap 3g camera that you could install so that if the alarm went off that the monitoring company could see what was up before dispatching someone, but once again, doesn't exist.

Richard rich.ms

cisconz

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#101768 25-Dec-2007 17:28

richms: Yeah, but the typical couple of hundred dollar panel that you get with a monitoring contract doesn't support any of this.

Actually with an ATA that is all you need to put your alarm through the net.

richms: I would have thought a cellular backup would be essential with most houses having the phone lines easily accessible on the outside of the property, but it seems that all the companies really sell is the illusion of security.

If you have broadband and monitoring with alarm nz they will moniter the status of your BB to ensure that the lines have not been cut for free.

richms: I also would have thought that there would be a cheap 3g camera that you could install so that if the alarm went off that the monitoring company could see what was up before dispatching someone, but once again, doesn't exist.

Again alarm nz supports this. However what do you class as cheap. an IP camera costs around $250-500.

Hmmmm