[WXC/VFX] Broken incoming calls on VFX line (w/ Asterisk)

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Broken incoming calls on VFX line (w/ Asterisk)

willnz

573 posts

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#20178 16-Mar-2008 00:50

I've been playing around with my Asterisk config today, and in a mild state of midnight confusion I successfully managed to break my incoming calls. I've tried everything I can think of, but for some reason they just don't want to work, and calls are going straight to voicemail (can't even see them coming in to the asterisk server with ngrep).

Can anyone see anything wrong with the configs below?

extensions.conf:

[general]
static=yes
writeprotect=no
clearglobalvars=no

[inbound]
exten => 776093660000,1,Dial(ZAP/1)

sip.conf:

[general]
context=inbound
externip=60.234.XXX.XXX
localnet=192.168.80.0/255.255.255.0
bindport=5060

register=>93660000:secret_goes_here:username_goes_here@as.wxcnz.net/776093660000

[VFX-93660000]
type=peer
fromdomain=as.wxcnz.net
fromuser=93660000
host=as.wxcnz.net
insecure=invite,port
nat=yes
secret=secret_goes_here
username=username_goes_here

/etc/hosts:

58.28.20.150 as.wxcnz.net

EDIT: and yes, it was all working fine before - RTP and SIP ports are all forwarded correctly on the router.

*3660000 is not the actual number

willnz

573 posts

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#116937 16-Mar-2008 14:26

This is strange, I have a second line with WxC (it uses the same authid and secret, just a different number - 09 948 XXXX). I've managed to get the 09 366 XXXX number working now, but as soon as I change it to the 09 948 XXXX number, which has previously worked fine using the exact same login details (except the number itself) - everything stops working, and incoming calls don't even hit my network.

This leads me to believe that the VFX switch is caching some strange info about the 9948XXXX number, and isn't sending the calls to the right place. Perhaps someone from WxC could look into this for me? Pweaaaase?

maverick

3594 posts

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WorldxChange

#117053 17-Mar-2008 06:17

All numbers are registered and look fine

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

willnz

573 posts

Ultimate Geek

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#117071 17-Mar-2008 08:44

Hi Phil,

Will PM you :)

EDIT: Hmm, no looks like I wont since you don't accept PMs!

Do you mind if I email you details of an incoming call I just made to see if you can see what's happening to it? It went straight to VM, despite me being registered and everything ok. Didn't receive the call on my network at all - doesn't look like a single SIP message came through...

Thanks

joshp

205 posts

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WorldxChange

#117086 17-Mar-2008 09:30

Hi Willnz,

Just looking at your registration details and it appears that you are sending incorrect information.. this is what we have at our end for your registration:

URI : sip:77609xxxxxx@x.x.x.x:5060

I see in your post above that you are adding 7760 in your registration string:

register=>93660000:secret_goes_here:username_goes_here@as.wxcnz.net/776093660000

this should be /VFXNUMBER so register=>93660000:secret_goes_here:username_goes_here@as.wxcnz.net/9xxxxxxx

try updating this and see how you get on.

Cheers

Josh

http://wxc.co.nz

willnz

573 posts

Ultimate Geek

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#117090 17-Mar-2008 09:40

Hi Josh,

Thanks - just tried and still no joy - though it shouldn't matter, that's just the local extension on my Asterisk server to forward the calls to.

Can you have a look and see if you can see what happened to the incoming call from 09 361 63XX to 09 366 61XX at around 9:39AM (and same again at 8:43AM) ? Still going straight to voicemail :(

Cheers :)
Will

joshp

205 posts

Master Geek

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WorldxChange

#117093 17-Mar-2008 09:43

Hi Will,

I have just cleared your registration, can you please re-register and try again.

Thanks

Josh

http://wxc.co.nz

willnz

573 posts

Ultimate Geek

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#117095 17-Mar-2008 09:46

Nope - still no luck on the 36661XX or 94899XX

(the other two numbers are forwarded to fax)

I certainly broke something

Equinox IT

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maverick

3594 posts

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WorldxChange

#117096 17-Mar-2008 09:47

Will,

You have the wrong detail in your messages, the "contact field" see below is totally incorrect by you prefixing these digit's thats why it will register but not allow calls.

Timestamp     : 06:17:39.969 2008-03-17
Direction     : RX
Remote IP/Port: 60.xxx.xxx.133
Transport     : UDP
----------------------------------------
REGISTER sip:as.wxcnz.net SIP/2.0
Via: SIP/2.0/UDP 60.xxx.xxx.133:5060;branch=z9hG4bK3249e5eb;rport
From: <sip:995xxx9@as.wxcnz.net>;tag=as7d44288d
To: <sip:995xxx9@as.wxcnz.net>
Call-ID: 0cbf218e1255a9d66326af803128cf2a@192.168.80.50
CSeq: 332 REGISTER
User-Agent: Asterisk PBX
Max-Forwards: 70
Expires: 120
Contact: <sip:7760995xxx9@60.xxx.xxx.133>
Event: registration
Content-Length: 0

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

joshp

205 posts

Master Geek

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WorldxChange

#117099 17-Mar-2008 09:49

Hi Will,

now your missing a 6 in your first number:

URI : sip:9366xxx@10.64.1.50:5060;transport=UDP Expiration : Mon Mar 17 20:42:59 NZST 2008

update the number and give it another shot :)

Cheers

Josh

http://wxc.co.nz

willnz

573 posts

Ultimate Geek

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#117100 17-Mar-2008 09:50

Hi maverick,

As above it shouldn't make any difference (since it's just telling it what local extension on my asterisk server to route the call to) - but I don't know how your gear is configured so I've changed it to remove the prefix (does that show in your logs?) but still going straight to voicemail :(

willnz

573 posts

Ultimate Geek

Trusted

#117102 17-Mar-2008 09:52

Ahhh thanks Josh - much better!

All working now - thanks guys!