SEZ1010 vodafone 3g problem

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tripp

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#4677 16-Aug-2005 18:49

Hi guys

I have a problem, I have a z1010 from overseas and can access the vodafone 3g service to stream sky news etc however whenever i go to download or make a video call i get connection failed, I have update the firmware to the lastest from SE (R1k010) but still having the problem, I called vodafone support and they say everything is right on there side, I asked them to help me with settings however they talked about a proxy and port number (8080) to download and video calls, I have checked everywhere in my phone but dont have this setup (they said under internet profiles).

So if anyone who has a z1010 can you please tell me your settings otherwise i will have to look at a new phone.

Cheers

Adz

johnr

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#18488 16-Aug-2005 19:35

There is no way to change the video call settings, Try your SIM in another 3G handset first and make sure it not a handset issue.

tripp

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#18490 16-Aug-2005 19:38

yes but its also with downloads from there music store,

johnr

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#18491 16-Aug-2005 19:40

The SE Z1010 is not a vlive supported handset you will only have limited access

tripp

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#18492 16-Aug-2005 19:43

cheers, not to really worried about music just want video calling really

johnr

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#18493 16-Aug-2005 19:45

The best way try your SIM in another 3G handset and try video calling

tripp

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#18494 16-Aug-2005 19:53

ah guess i will just ahve to get a v800

tripp

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#18500 16-Aug-2005 20:54

sweet, big ups to Andrewcnz, just did my first video call to him, very cool, now i dont have to pay 900 for a new phone.

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3g

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#18583 17-Aug-2005 17:16

Hi mrtoken,

I've also got a Z1010 (and yes, Andrewcnz certainly is helpful).

Just to confirm your findings - everything should work except downloading music.
I'm not sure what the problem is, and the people at Vodafone aren't too sure either.
I actually got a call from them yesterday as they had detected that I was using 3G and wanted to make sure that I was a "happy customer".

I explained to them that music download wasn't working, but in reality I wasn't too worried as it was a lot easier to simply rip my own music to MP3 and put it on the memory stick.
They couldn't disagree with that one 8-).

Video calling will definitely be my number use of 3G (as my wife also has a Z1010).

Enjoy!

Nigel H.

tripp

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#18589 17-Aug-2005 17:53

the music problem is because of the DRM and proxy/port settings, (from what i have been able to work out) it seems that the vodafone firmware has an area for proxy and port settings under the internet profile where standard firmware does not.