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Shoes2468

785 posts

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#76559 3-Feb-2011 22:02
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Hi there

I’m having trouble setting up my brothers Telstraclear cable connection to work with a wireless router. The setup is the standard Motorola cable modem and a Belkin F5D8236 router then wired and wireless computers attached from the router. The problem I’m having is getting the router to connect to the internet through the cable modem. Whenever I connect it up and enter the static IP address, default gateway and dns servers I get no connection. From the PC I can ping the Belkin router but no further than that, I can’t ping telstraclears default gate way. At first I thought the internet maybe down, but I tried plugging the modem directly into the PC and set ipconfig and the internet worked fine, so it seems the modem functions fine. So I took the router home and tried it on my Telstraclear cable connection, set it up, worked perfect. So I am a little stumped with what to do, the only thing I can think of is to try a different router with it, but the router works fine with mine so can’t see why there would be any difference. So I am stumped.

Things I have tried to solve the problem

Try different Ethernet cable

Check, double check and triple check ip address , default gateway and dns.

Reset router to default configuration then reconfigure.

Things I need to try

Try a different Router to see if that works, however the modem works with a pc so don’t see what the difference would be.

Any suggestions would be greatly appreciated.

Thanks

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cyril7
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  #435144 4-Feb-2011 08:02
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Try rebooting both modem and router at the same time with the two connected at the time via the wan cable. Also are you using a cross over cable on the non going situation, I seem to remember the Motorola's sometimes dont auto negotiate well.

And finally via your router can you access the modem, try 192.168.100.1 it should take you to the modems config and status web page.

Cyril



sbiddle
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  #435152 4-Feb-2011 08:33
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You need to always power cycle the cable modem after swapping between routers or a PC as it'll only bridge a single MAC address.

timmmay
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  #435665 5-Feb-2011 14:49
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Be really careful to copy all the settings over to the wireless router. If it supports dd-wrt you could try putting that on, I put it on all my routers and it works very very well.



Shoes2468

785 posts

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  #435757 5-Feb-2011 21:54
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Ok guys thanks for the feedback I will try these suggestions and get back to you guys hopefully sometime next week. Let you know how we get on.

I did try power cycling both modem and router but not sure if I did them at the same time. 

Thanks 

timmmay
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  #435768 5-Feb-2011 22:42
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I always power down both, power up the modem, then power up the router.

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