Krapi Cable Congestion?

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14 posts

Geek
+1 received by user: 2

#1531115 12-Apr-2016 21:19

ramboky:

@ganktrain Thanks for that. You'd think after a year of upgrades there wouldn't be any congested nodes any more. Hopefully the can resolve it before tomorrow evening.

I mean that's what I was told, who knows haha.

I'll post his response tomorrow

Kodiack

712 posts

Ultimate Geek
+1 received by user: 351

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#1531116 12-Apr-2016 21:19

um...

Sorry. I apologise for my Internet.

Nish

155 posts

Master Geek
+1 received by user: 80

#1531117 12-Apr-2016 21:21

Just called VF (and was answered in under 5mins surprisingly)

Got given the usual spiel about there being an outage in wellington tonight which was resolved at 7pm tonight and was run through 2 power recycles of the modem even though I clearly stated that I had already done so a couple of times. She then told me that all the speed related issues she had received tonight were resolved by reboots and had to log an incident through to their T2 team to investigate further. Expected resolution is 24 - 48 hours and I might get a call or text to say when its been sorted. I will be following up on this one tomorrow to see where its at.

Now back to this known issue in wellington. Initially she could not give me details around what this fault was and tried to avoid answering the query. She then said she did not know what root cause was but it has been resolved to eventually saying the issue was something to do with customer profiles getting corrupted and the fix was to remove all corrupted profiles or something along the lines of that.

Pretty standard overall with the modem reboots and being passed on to T2 support as they cannot do much other than that. She could not even tell me whether I was one of the affected ones with the profile issue tonight. So it will be interesting to see if anyone else gets given the same answers as me! For now, speeds are still under 6mbps so no streaming for me tonight.

CodeSourcerer

138 posts

Master Geek
+1 received by user: 49

#1531118 12-Apr-2016 21:23

W93 upgrades' (done a few months ago) are starting to get worn.

UCMirror ISO download: around ~350 KB/s.

EDIT: Seems to be getting slower.

BigMal

998 posts

Ultimate Geek
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#1531121 12-Apr-2016 21:27

If there was an outage across Wellington wouldn't it have effected everyone? It appears to only effect those that haven;t had their node upgraded. Here's my connection tonight.

stocksp

721 posts

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#1531122 12-Apr-2016 21:29

I have to share this and record for posterity - i did not believe it could get this bad.

they gave me 20 or 25% off when i complained about service over the last 9 months. Maybe I should be asking for 90% off

Samsung

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Nish

155 posts

Master Geek
+1 received by user: 80

#1531123 12-Apr-2016 21:30

BigMal:

If there was an outage across Wellington wouldn't it have effected everyone? It appears to only effect those that haven;t had their node upgraded. Here's my connection tonight.

I have already had my node (W40) upgraded some time ago and my speeds have been relatively ok with the occasional slow evenings here and there but this week so far has been terribad.

Leebopsicle

8 posts

Wannabe Geek
+1 received by user: 4

#1531124 12-Apr-2016 21:30

Troubles here in Berhampore as well. Ookla won't even complete the SpeedTest

speshnz

84 posts

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#1531125 12-Apr-2016 21:31

Leebopsicle:

Troubles here in Berhampore as well. Ookla won't even complete the SpeedTest

Yeah i'm in Kingston and have a mate up the road in Brooklyn who's the same

speshnz

84 posts

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#1531126 12-Apr-2016 21:32

BigMal:

If there was an outage across Wellington wouldn't it have effected everyone? It appears to only effect those that haven;t had their node upgraded. Here's my connection tonight.

where are you?

amanzi

Amanzi
1355 posts

Uber Geek
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#1531127 12-Apr-2016 21:33

Hey, can you guys stop running all the speed tests, I'm trying to watch Netflix here...

Mighty Ape

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BigMal

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#1531128 12-Apr-2016 21:36

speshnz:

BigMal:

If there was an outage across Wellington wouldn't it have effected everyone? It appears to only effect those that haven;t had their node upgraded. Here's my connection tonight.

where are you?

Miramar. WKM node.

Kodiack

712 posts

Ultimate Geek
+1 received by user: 351

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#1531129 12-Apr-2016 21:36

amanzi: Hey, can you guys stop running all the speed tests, I'm trying to watch Netflix here...

Or maybe you could get off of Netflix so that we could actually finish our speed tests!

ramboky

491 posts

Ultimate Geek
+1 received by user: 413

#1531130 12-Apr-2016 21:38

BigMal: Miramar. WKM node.

That makes the Vodafone support statement that the issue is caused by an outage in Miramar seem a little off.

iceagecoming

9 posts

Wannabe Geek
+1 received by user: 3

#1531132 12-Apr-2016 21:45

Doesn't even finish. Lyall Bay here.

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