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Sideface
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  #1533736 15-Apr-2016 21:11
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r2b2:

 

helenback:

 

I am super p***sd because I just got cable today (in Miramar) and feel like Ive just made the biggest mistake after reading this (granted I probably should have done more research) but my question is this - why isn't this on the news/fair go/somekindofconsumershow?! Vodafone is offering this as a "ultra fast broadband" when it clearly is not - surely there has to be some legality in place here? Something needs to be done to let people know so they can stop from purchasing this service from them because if I had known this was such a huge issue I would have stayed a million miles away.

 

 

At the moment, not all nodes are affected and those that are are affected to a lesser or greater extent.

 

The best bet is to run some speed tests at various times over the next day or so and, if you find that the speed is nowhere near what is expected, I'd say you'd have good cause to cancel your contract with Vodafone without having to pay any break fees.

 

 

To give you a point of comparison, here are my speeds for tonight (Island Bay, 100/10 Mbps cable, tested on www.speedtest.net using the Vodafone Wellington server)

 

  off-peak  100/10  (Mbps down/up)

 

  5pm  78/10
  6pm  65/10
  7pm  59/10
  8pm  16/10
  9pm  14/10

 

This shows severe "cable congestion"





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quickymart
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  #1533741 15-Apr-2016 21:16
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I still don't get why they're hard-out trying to acquire new customers, when they can barely service the ones they have right now.


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  #1533743 15-Apr-2016 21:18
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quickymart:

 

I still don't get why they're hard-out trying to acquire new customers, when they can barely service the ones they have right now.

 

 

Because they want more cash cows.

 

 





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CodeSourcerer
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  #1533747 15-Apr-2016 21:29
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Sideface:

 

quickymart:

 

I still don't get why they're hard-out trying to acquire new customers, when they can barely service the ones they have right now.

 

 

Because they want more cash cows.

 

 

 

 

Somewhat relevant? (replace vista with cable)


CodeSourcerer
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  #1533754 15-Apr-2016 21:38
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Looking pretty good on W93 (Kapiti) - entering off-peak hours?

 

 

 


Kodiack
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  #1534472 17-Apr-2016 17:41
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I'm having the opposite issue from most nights: Bandwidth is fine, but latency is all over the place. I've seen 110+ ms to Sydney. :\

 

So tired of this stupid connection. Every day it's another problem.


 
 
 

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DjShadow
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  #1534562 17-Apr-2016 20:23
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Guessing continued high speeds were too good to be true

 


CodeSourcerer
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  #1534566 17-Apr-2016 20:32
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Not "perfect", but reasonably good. W93 - Kapiti.

 


Kodiack
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  #1534568 17-Apr-2016 20:36
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Bandwidth is reasonable for a Sunday night. I've had sporadic issues with the connection all day, though. Latency was high mid-day, and YouTube has been an absolute nightmare.

 

 

This is certainly more usable than many of the previous nights, at least.


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  #1534580 17-Apr-2016 21:04
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Island Bay, cable 100/10, 9pm:

 

 

Average bad.





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ramboky
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  #1534614 17-Apr-2016 22:02
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Absolute crap.

 

 


After calling Vodafone out on twitter last Wednesday and getting the usual vague non-answers and a link to a maintenance schedule (which contained exactly nothing relevant), John contacted me directly to tell me (unofficially) that there was a "bunch of work planned to go ahead next Tuesday on HFC network" and that came straight from the PM's mouth. When I asked he assured me the work involved resolving WKH congestion and when I pushed for some kind of timeline he gave me "It's not months for sure" and "If I was a betting man I would say in 2 weeks".

 

So there you go, cable congestion in Island Bay will be fixed in two weeks, or definitely not more than eight weeks. Why this particular prediction is any more accurate than the last dozen, I have no idea. Given the source is the same source as all the other false claims of imminent work (the source being the PM, not John), I'm not holding my breath. 

 

Yet again I'm getting conflicting messages from Vodafone and yet again, there's the lure of just "two more weeks". I don't know whether to laugh or cry at this point.

 

Obviously I'm going to continue to look for alternatives as the PM for this work is either full of crap or grossly incompetent. Why John continues to go out of his way to share these updates is beyond me.


 
 
 
 

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CodeSourcerer
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  #1534618 17-Apr-2016 22:12
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  • Embrace the purchase of TelstraClear and own the HFC network
  • Extend the data caps to unlimited
  • Extinguish the customers' speed by not upgrading nodes
  • Blame TelstraClear for not maintaining their network three and a half years after Vodafone bought it

ramboky
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  #1534619 17-Apr-2016 22:17
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ethanbmnz:

 

  • Embrace the purchase of TelstraClear and get the HFC network
  • Extend the data caps to unlimited
  • Extinguish the customers' speed by not upgrading nodes

 

You left out "Blame TelstraClear for not maintaining their network three and a half years after Vodafone bought it."


CodeSourcerer
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  #1534622 17-Apr-2016 22:25
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ramboky:

 

ethanbmnz: <snip>

 

 

You left out "Blame TelstraClear for not maintaining their network three and a half years after Vodafone bought it."

 

 

Fixed.


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  #1534629 17-Apr-2016 22:35
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ramboky:

 

<snip>

 

Yet again I'm getting conflicting messages from Vodafone and yet again, there's the lure of just "two more weeks". I don't know whether to laugh or cry at this point.

 

<snip>

 

 





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