Krapi Cable Congestion?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Krapi Cable Congestion?

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19282 posts

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#1333906 30-Jun-2015 09:45

ramboky: Every Vodafone customer I have spoken to is experiencing the problem to some degree (in Wellington)

You must be only speaking to end users on congested HFC nodes, xDSL and Fibre are not impacted at all with the peak time congestion issue

ramboky

491 posts

Ultimate Geek

#1333914 30-Jun-2015 10:01

johnr:
ramboky: Every Vodafone customer I have spoken to is experiencing the problem to some degree (in Wellington)

You must be only speaking to end users on congested HFC nodes, xDSL and Fibre are not impacted at all with the peak time congestion issue

Thanks for only responding to the one part of my post you could pick fault with.
Of course I was referring to Vodafone cable customers. The whole thread is about Vodafone cable.
As there is no open communication from VF about where the issues are happening, how would I know whether they're on congested nodes? All I can tell you is all the people I've spoken to are experiencing issues during peak hours. Which isn't exactly surprising given how many of Wellington's suburbs have been mentioned in this thread. Please don't question my integrity.

Do you have any other snide comments or are we done here?

johnr

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#1333924 30-Jun-2015 10:12

ramboky:
johnr:
ramboky: Every Vodafone customer I have spoken to is experiencing the problem to some degree (in Wellington)

You must be only speaking to end users on congested HFC nodes, xDSL and Fibre are not impacted at all with the peak time congestion issue

Thanks for only responding to the one part of my post you could pick fault with.
Of course I was referring to Vodafone cable customers. The whole thread is about Vodafone cable.
As there is no open communication from VF about where the issues are happening, how would I know whether they're on congested nodes? All I can tell you is all the people I've spoken to are experiencing issues during peak hours. Which isn't exactly surprising given how many of Wellington's suburbs have been mentioned in this thread. Please don't question my integrity.

Do you have any other snide comments or are we done here?

There are things I can and can not post about, If I don't respond to part of your question then this is the reason why

Please don't shoot the messenger :P My official job roll is not external comms but the IT side of the business,

I am on Geekzone to help out where possible, I don't pull the purse strings of the business

ramboky

491 posts

Ultimate Geek

#1333928 30-Jun-2015 10:16

johnr:
ramboky:
johnr:
ramboky: Every Vodafone customer I have spoken to is experiencing the problem to some degree (in Wellington)

You must be only speaking to end users on congested HFC nodes, xDSL and Fibre are not impacted at all with the peak time congestion issue

Thanks for only responding to the one part of my post you could pick fault with.
Of course I was referring to Vodafone cable customers. The whole thread is about Vodafone cable.
As there is no open communication from VF about where the issues are happening, how would I know whether they're on congested nodes? All I can tell you is all the people I've spoken to are experiencing issues during peak hours. Which isn't exactly surprising given how many of Wellington's suburbs have been mentioned in this thread. Please don't question my integrity.

Do you have any other snide comments or are we done here?

There are things I can and can not post about, If I don't respond to part of your question then this is the reason why

And how was picking holes in my post helpful in any way? Intentional or not, your comment came across as snide and added nothing to the discussion.

johnr

19282 posts

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Inactive user

#1333931 30-Jun-2015 10:17

ramboky:
johnr:
ramboky:
johnr:
ramboky: Every Vodafone customer I have spoken to is experiencing the problem to some degree (in Wellington)

You must be only speaking to end users on congested HFC nodes, xDSL and Fibre are not impacted at all with the peak time congestion issue

Thanks for only responding to the one part of my post you could pick fault with.
Of course I was referring to Vodafone cable customers. The whole thread is about Vodafone cable.
As there is no open communication from VF about where the issues are happening, how would I know whether they're on congested nodes? All I can tell you is all the people I've spoken to are experiencing issues during peak hours. Which isn't exactly surprising given how many of Wellington's suburbs have been mentioned in this thread. Please don't question my integrity.

Do you have any other snide comments or are we done here?

There are things I can and can not post about, If I don't respond to part of your question then this is the reason why

And how was picking holes in my post helpful in any way? Intentional or not, your comment came across as snide and added nothing to the discussion.

I was not picking holes in it I was poiinting out the facts of the issue, xDSL and Fibre are not impacted,

ramboky

491 posts

Ultimate Geek

#1333939 30-Jun-2015 10:31

johnr: I was not picking holes in it I was poiinting out the facts of the issue,

We'll have to agree to disagree on that, it's not my intention to start a pissing match with you. Your communication here is valued by others, even if it's limited to "log a ticket" and "someone is working on it" on this particular subject.

gbwelly

1243 posts

Uber Geek

#1333942 30-Jun-2015 10:33

ramboky: And can you please explain why Vodafone can't talk openly about the issues they're having? It's not like it's a secret that the network is flaky as hell at the moment.

Just remember you are not alone in this issue. The conclusion is either hold tight and wait for an unknown length of time, or make the jump to another provider. Those really are the only two options, 15 pages of thread has led to that conclusion. Johnr can't talk openly about some things, I don't believe he has a choice in the matter. The Vodafone reps who front up in these forums are a valuable resource, please don't drive them away.

A user by the name of MattBush lost his cool about this issue. He's not with us anymore.

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johnr

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#1333946 30-Jun-2015 10:36

ramboky:
johnr: I was not picking holes in it I was poiinting out the facts of the issue,

We'll have to agree to disagree on that, it's not my intention to start a pissing match with you. Your communication here is valued by others, even if it's limited to "log a ticket" and "someone is working on it" on this particular subject.

Trust me I am on your side and I am not even a Cable customer and have pushed this work, Even a friendly word with the CEO

ramboky

491 posts

Ultimate Geek

#1333984 30-Jun-2015 11:03

gbwelly: Just remember you are not alone in this issue. The conclusion is either hold tight and wait for an unknown length of time, or make the jump to another provider. Those really are the only two options, 15 pages of thread has led to that conclusion. Johnr can't talk openly about some things, I don't believe he has a choice in the matter. The Vodafone reps who front up in these forums are a valuable resource, please don't drive them away.

A user by the name of MattBush lost his cool about this issue. He's not with us anymore.

I realise johnr can't say or do much on the issue, but his replies come across as pretty dismissive at times. If John takes issue with my comments I would hope he speak to me directly as I've done with him. Though PM would probably have been a better approach so for that I apologise to John.

johnr: Trust me I am on your side and I am not even a Cable customer and have pushed this work, Even spoken to the CEO about it directly

Ok, I'll take your word on that. And I'm sure you understand my frustration.

johnr

19282 posts

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Inactive user

#1333988 30-Jun-2015 11:05

@ramboky I did send you a DM and you have not read it :P

ramboky

491 posts

Ultimate Geek

#1334000 30-Jun-2015 11:10

johnr: @ramboky I did send you a DM and you have not read it :P

Crap, so you did! Thanks for that John, I appreciate it.

johnr

19282 posts

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Inactive user

#1334006 30-Jun-2015 11:14

ramboky:
johnr: @ramboky I did send you a DM and you have not read it :P

Crap, so you did! Thanks for that John, I appreciate it.

No worries

Sideface

9350 posts

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#1334092 30-Jun-2015 13:04

HOT OFF THE PRESS

TrueNet May 2015 Broadband Report

"Congestion Issues Resolved"

Chart 6: Fibre, Cable, and VDSL Download Speed

(click to view)

Cable is the red line.

Sideface

ramboky

491 posts

Ultimate Geek

#1334095 30-Jun-2015 13:19

Sideface: HOT OFF THE PRESS

TrueNet May 2015 Broadband Report

"Congestion Issues Resolved"

Chart 6: Fibre, Cable, and VDSL Download Speed

(click to view)

Cable is the red line.

Well, except for Vodafone Cable. There's definitely an improvement, but it's not there yet. Progress is good though and it's nice to see it's consistent enough to show in the stats.

I'm wondering if it's a difficult call to invest in upgrades to the cable network with fibre rolling into most of those areas in the next 4 to 5 years.

quickymart

13925 posts

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#1334098 30-Jun-2015 13:22

gbwelly: A user by the name of MattBush lost his cool about this issue. He's not with us anymore.

He posted on the first page of this thread actually. But I don't believe he was banned for going on about his cable speeds.

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