Mostly ok here. Island Bay, 50/2 via ethernet.

DjShadow:

 

Seems okay tonight, am wondering if using html5 vs flash gives a better result

 

 

 

Edit: not sure why no image, but its 63mb down, 10 up

 

maybe homework rather than Netflix for the kids of the neighborhood tonight.

Well just had a call from the Vodafone retention team, if I want VDSL I'll have to cough up a $199 break fee. Their recommendation is to stay-put and wait for the capacity upgrades and docsis 3.1

Le sigh.

DjShadow:

 

Well just had a call from the Vodafone retention team, if I want VDSL I'll have to cough up a $199 break fee. Their recommendation is to stay-put and wait for the capacity upgrades and docsis 3.1

 

Le sigh.

 

Assuming that was switching from Cable to VF VDSL that is such BS - if they can't provide the service that you would reasonably expect on Cable then, until they can fix it, you should be able to switch to an alternate product that gives you at least roughly what you want without having to pay any fees.

gbwelly: maybe homework rather than Netflix for the kids of the neighborhood tonight.

Can confirm: Was doing a university project. :P The connection was surprisingly good throughout most of the day, but there were a few peak-hour pains. I thankfully found myself cursing Vodafone far less than usual, though.

DjShadow:

 

Well just had a call from the Vodafone retention team, if I want VDSL I'll have to cough up a $199 break fee. Their recommendation is to stay-put and wait for the capacity upgrades and docsis 3.1

 

Le sigh.

Hit up TDR. You should not be bound to a contract where the other party is not currently able to hold up their end of the bargain. TDR can likely help you get something sorted out.

DjShadow:

 

Well just had a call from the Vodafone retention team, if I want VDSL I'll have to cough up a $199 break fee. Their recommendation is to stay-put and wait for the capacity upgrades and docsis 3.1

 

Le sigh.

 

That is utter horses#!t. Call them back and refuse. If the person speaking to you won't waive the fee, ask to speak to their manager. As @Kodiack pointed out, Vodafone aren't keeping up their end of the contract so don't have a leg to stand on here. As you're not even asking to switch ISP it's doubly ridiculous. 

If you're not up for arguing it yourself, take Kodiak's advice and speak to TDR. They'll be able to help you. Either way, don't stand for that kind of crap.

This is not acceptable. Contact TDR.

DjShadow:

 

Well just had a call from the Vodafone retention team, if I want VDSL I'll have to cough up a $199 break fee. Their recommendation is to stay-put and wait for the capacity upgrades and docsis 3.1

 

Le sigh.

 

Their recommendation sounds like a (poor) effort to try and retain you as a customer, and leave you on the cable network. As everyone else has said, you shouldn't have to pay that fee at all - you aren't even leaving them!
Out of interest, are you currently in a contract with them for cable? Is that what they're referring to with that charge?

Just playing devil's advocate here but wouldn't a change to VDSL mean a) moving off the VF phone lines and on to a Chorus one and b) at a guess a move to proper VF billing from ex-TCL billing therefore breaking one contract and opening a new account?

Brumfondl:

Just playing devil's advocate here but wouldn't a change to VDSL mean a) moving off the VF phone lines and on to a Chorus one and b) at a guess a move to proper VF billing from ex-TCL billing therefore breaking one contract and opening a new account?

 

This thread just hit its 2500th post in the posting before this one, and it's still going strong.

Island Bay, cable 100/10 Mbps, node WKH.

Here are my current TrueNet stats, averaged over 7 days, compared with a month ago:

Week ending 05 April:



Week ending 05 May:




Little has changed - peak hour speed is typically 20 Mbps on a 100 Mbps connection

It's only 7 pm, Vodafone. Things should not be degrading this early.

I really do feel sorry for those that are having issues. When the cable works it is really good. Just did this test to Sydney and I cant complain. 

Kodiack:

 

It's only 7 pm, Vodafone. Things should not be degrading this early.

 

 

I've noticed this at times when doing a speedtest, it looks like its going to sit around 5-10mb but manages to find its way upto 20-30mb towards the end