Krapi Cable Congestion?

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#1571788 14-Jun-2016 16:15

mdf: No internet at all here (island bay). No updates on the vf network status page either. Anyone else having troubles or just me?

Update from Vodafone: Hi, we currently have an outage for some Wellington Cable customers. Working on a fix as we speak. Sorry about this.

Just when you thought it was safe to go back into the water...

Kodiack

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#1571790 14-Jun-2016 16:21

mdf: No internet at all here (island bay). No updates on the vf network status page either. Anyone else having troubles or just me?

We've been having all kinds of issues at our place in Island Bay for the last couple of nights. Yesterday was especially awful.

Thankfully, I'm at work right now enjoying the 200+ Mbps Internet. Maybe I'll stay here late tonight. ;)

Sideface

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#1571805 14-Jun-2016 16:46

Island Bay, cable 100/10, node WKH:

Outage (internet and TV) 3.30pm to 4.40pm - hopefully a node upgrade

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DjShadow

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#1571807 14-Jun-2016 16:48

Expecting this will look rather different in about an hour

MikeHales

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#1571821 14-Jun-2016 16:54

Apologies WKH node is an outage but engineers are onto it. However, there is a planned upgrade for that node very soon.

Updates on Vodafone Network status page

Kodiack

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#1571823 14-Jun-2016 16:57

@MikeHales: Any estimate on how long it may take to resolve the outage? I know those sorts of things are immensely difficult to predict, but I'm trying to figure out whether to catch the bus now and hope it's resolved by the time I get back, or stay at work for a while longer.

Dyson

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MikeHales

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#1571829 14-Jun-2016 17:00

@kodiack will try and get a timescale for you

mdf

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#1571830 14-Jun-2016 17:00

And we seem to be back!

@mikehales Looking forward to that node upgrade. Just spitballing here, but how about offering the long suffering Island Bayvarians (adjective choice?) in to the beta testing for DOCSIS 3.1 when it arrives? One, kind of compensation for enduring the congestion, but two, you've already seen pretty good evidence that we're a savvy bunch that will most definitely let you know about glitches, slowdowns and errors.

Teza

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#1571836 14-Jun-2016 17:08

Any planned upgrades on the nodes that service Ngaio? Latency and speed are appalling most of the time.

MikeHales:

Apologies WKH node is an outage but engineers are onto it. However, there is a planned upgrade for that node very soon.

Updates on Vodafone Network status page

MikeHales

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#1571838 14-Jun-2016 17:10

@teza, message me your customer number and I'll check on the node.

Teza

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#1571841 14-Jun-2016 17:18

Thanks Mike, I've sent you a PM with my details.

MikeHales:

@teza, message me your customer number and I'll check on the node.

Dyson

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Nish

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#1571852 14-Jun-2016 18:01

mdf: And we seem to be back!

@mikehales Looking forward to that node upgrade. Just spitballing here, but how about offering the long suffering Island Bayvarians (adjective choice?) in to the beta testing for DOCSIS 3.1 when it arrives? One, kind of compensation for enduring the congestion, but two, you've already seen pretty good evidence that we're a savvy bunch that will most definitely let you know about glitches, slowdowns and errors.

Don't forget us wanuiomartians... Happy to test this new thing when it's available....

MikeHales

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#1571855 14-Jun-2016 18:13

Sorry, trying to post from mobile (v hard). WKH all back & running, apology again for the outage.

kornflake

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#1571895 14-Jun-2016 19:23

News flash, WKH fixed by a power cycle haha sorry that was a poor joke aka Wellington cable.

DjShadow

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#1571898 14-Jun-2016 19:28

Hope the node serving the norfolk end of Wainuiomata gets upgraded soon

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