Strange Twitter SMS

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Strange Twitter SMS

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#677770 27-Aug-2012 19:27

Peppery: Still having this issue

Me too.

johnr

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#677841 27-Aug-2012 21:47

Vodafone is passing on to the end user what is getting passed from Twitter

Vodafone are only the postie to deliver the SMS we don't decide on the content

taneb1

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#677949 28-Aug-2012 08:50

I don't have any examples but have seen other people having an opposite issue where when they send a SMS to twitter it changes from a @ symbol to an ! Or ¡

Any comments made are my personal views and does not represent those of my employer

freitasm

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#677953 28-Aug-2012 08:54

johnr: Vodafone is passing on to the end user what is getting passed from Twitter

Vodafone are only the postie to deliver the SMS we don't decide on the content

But surely some traces could be put in place to find out if this is a handset problem or a source problem (or even an unintented translation going inside Vodafone's systems) to them advise customers on how to get this fixed (i.e. fix handset settings, contact Twitter, etc)?

johnr

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#677954 28-Aug-2012 08:55

freitasm:
johnr: Vodafone is passing on to the end user what is getting passed from Twitter

Vodafone are only the postie to deliver the SMS we don't decide on the content

But surely some traces could be put in place to find out if this is a handset problem or a source problem (or even an unintented translation going inside Vodafone's systems) to them advise customers on how to get this fixed (i.e. fix handset settings, contact Twitter, etc)?

This has already been done by myself with examples from Geekzone users,

We are passing onto the end user what twitter is passing to 3rd party SMS vendor to Vodafone

johnr

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#677959 28-Aug-2012 08:58

Just had a thought! I will contact 3rd party SMS vendor and point this out, I can't see what is getting passed to the SMS vendor from twitter

John

juha

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#677963 28-Aug-2012 09:05

Am seeing the same exclamation mark issue on Android, iOS, Symbian and MeeGo handsets, and also on the Nokia Suite Windows software.

Juha

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stuzz

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#677966 28-Aug-2012 09:08

Has anyone heard of this happening on the other telco that these sms are sent to?

I know they are sent there as well.

johnr

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#677967 28-Aug-2012 09:08

juha: Am seeing the same exclamation mark issue on Android, iOS, Symbian and MeeGo handsets, and also on the Nokia Suite Windows software.

This is not handset related

juha

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#677969 28-Aug-2012 09:10

Yes... that... seems... obvious... really.

Juha

rachela

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#677979 28-Aug-2012 09:17

I've just checked back in my txt feed on my Galaxy S. The sms notices were formatted fine on 1 Aug, but the first notice I got at 12.44pm on 2 Aug was screwed, and has been since then.

Massage therapist, marketer, rugby fanatic, wannabe geek. @rachel_a

johnr

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#677980 28-Aug-2012 09:17

3rd party SMS vendor is now investigating as they did make some changes a few weeks back

John

freitasm

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#677982 28-Aug-2012 09:20

Thanks John!

johnr

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#677984 28-Aug-2012 09:21

rachela: I've just checked back in my txt feed on my Galaxy S. The sms notices were formatted fine on 1 Aug, but the first notice I got at 12.44pm on 2 Aug was screwed, and has been since then.

Great very helpful INFO thanks and I have passed this over,

John

PaulBrislen

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#677996 28-Aug-2012 09:39

This is why John gets to fly the special helicopter home.

good on you, John.

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