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freitasm
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  #1084553 9-Jul-2014 09:12
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This story is not really well written. Something fishy here.





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eracode
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  #1084558 9-Jul-2014 09:25
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hyperman: Article now removed......


smells like carp to me


I see what you did there! Fishy and crap in one simile - noice!




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networkn
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  #1084569 9-Jul-2014 10:06
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dejadeadnz: If the allegations in the article are true, the complainant really should get the Privacy Commissioner's office involved. The public needs some assurance that this matter is being properly attended to and given VF's attitude towards customer service, I am not optimistic. However, at this stage we don't even know if this supposed breach is any such thing.




Well I'd say their attitude overall to customer service is just fine. 



sampler
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  #1084598 9-Jul-2014 10:45
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Latest update from Stuff

--snip--
Vodafone says it has rectified a privacy breach that which saw customers' personal internet accounts able to be accessed by those with a master password.

<...remove a few lines ...>

It had investigated overnight and identified a "small number" of fixed-broadband accounts that were allocated the same initial activation password when their accounts were set up last month.
--snip-


freitasm
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  #1084606 9-Jul-2014 11:02
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Ok, now it explains it.





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sdav
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  #1084608 9-Jul-2014 11:04

If this means people did not change their default password then meh.

freitasm
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  #1085625 9-Jul-2014 11:46
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I've received a comment from Vodafone:


Vodafone takes data security and the privacy of our customers’ information extremely seriously.

We’ve investigated overnight and identified a small number of fixed broadband accounts that were allocated the same initial activation password when their accounts were set up last month, which had the potential to be accessed.

We have immediately remedied this issue by resetting all of the initial set-up passwords on these accounts.

We apologise for any concern this has caused our customers, and reassure them that it is not possible to access credit card details or personal financial information – contrary to what was reported.

Vodafone mobile customers are not affected.

We will continue to investigate our processes around account set-up to ensure our customers’ account security and privacy is maintained to the highest levels.






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r2b2
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  #1085626 9-Jul-2014 11:48
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See Stuff are still referring to "master password". Good ole' stuff.

coffeebaron
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  #1085669 9-Jul-2014 12:26
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The one password to rule them all 123456




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Jaxar
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  #1085680 9-Jul-2014 12:43
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coffeebaron: The one password to rule them all 123456

I thought the PC master race password was 'password' or maybe 'qwerty'.




Please note: I have a professional bias towards Vodafone.

Coil
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  #1085692 9-Jul-2014 13:00
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Jaxar:
coffeebaron: The one password to rule them all 123456

I thought the PC master race password was 'password' or maybe 'qwerty'.


Abcd1234 or abc123.

Master passwords.

qyiet
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  #1085695 9-Jul-2014 13:05
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coffeebaron: The one password to rule them all 123456
  How do you know my password?




Warning: reality may differ from above post

Coil
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  #1085698 9-Jul-2014 13:11
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qyiet:
coffeebaron: The one password to rule them all 123456
  How do you know my password?


He most likely hacked you from India or Philippines.
I think you should change it to a temp password then change it back after a week. Turn off WiFi too.

Glassboy
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  #1085705 9-Jul-2014 13:30
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coffeebaron: The one password to rule them all 123456


Actually it's password1

1eStar
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  #1085716 9-Jul-2014 13:49
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Try 'admin'

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