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Foiler

220 posts

Master Geek
+1 received by user: 10


  #1264112 20-Mar-2015 15:00
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Customer: You...do *have* some cheese, don't you?
Owner: (brightly) Of course, sir. It's a cheese shop, sir. We've got--
Customer: No no... don't tell me. I'm keen to guess.
Owner: Fair enough.

 

  • 36 hours after the fateful Chorus attempt to provision VDSL, Chorus with an exchange visit identified the working adsl port we are and always were on, and nek minit we are up and running on ADSL
  • Original VDSL request cancelled by "the system"
  • very loyal customer .. resolves to go for a business VDSL plan - try again
  • Business sales say sorry you can't as you have a residential plan  .. "but the account says Business Broadband 2" .. no it can't .. oh well put me through (sigh, getting sick of this music after 2 days of it) 
  • Residential sales .. happy to help you .. thanks, and we need a static IP .. don't know what that is, sorry we don't do that sort of thing
  • Residential sales on a redial .. sorry you have a business plan and you can't have a residential plan on that

Badly needed .. an Ombudsman or Commissioner for silliness .. 




nigelj
856 posts

Ultimate Geek
+1 received by user: 125


  #1264137 20-Mar-2015 15:37
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hio77:
nigelj:
Foiler: Not sure if it is any relevance, but reportedly Vodafone ADSL authenticates on username, and VDSL authenticates on port. 



My Vodafone VDSL connection is MPoA (per Draytek terms) with no authentication on the modem end.


seems odd that you would use an ATM based method for VDSL..


It's bad of Draytek, because it's not an 'over ATM' connection, but that is the configuration/page etc it's under.

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