Cable network very slow Hutt Valley

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MikeB4
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#1277604 5-Apr-2015 19:10

I think its the Netcomm router that maybe the issue, when I connected directly to the Cisco Modem the speed was 114mbps download. I have a spare Apple Airport extreme I was going to try but not sure what the setting are in order to connect this to VF Cable.

Here is a crazy notion, lets give peace a chance.

MikeB4

MikeB4
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#1277610 5-Apr-2015 19:14

johnr:
KiwiNZ: our speed has tanked again with test to wellington returning download 4.55mbps and upload 7.88mbps using the VF speed test

Sounds like you could have a hardware issue, Is the Cable modem getting hot?

I have lifted the Router to give it greater airflow, its warm but not hot however I am not sure of the heat tolerances of the Netcomms

Here is a crazy notion, lets give peace a chance.

MikeB4

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#1277643 5-Apr-2015 21:17

swapped out the router with an Apple Airport Extreme. it connects OK but speed is still poor, download 12.76mbps, upload 10.03mbps

Here is a crazy notion, lets give peace a chance.

DeepBlueSky

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#1277674 6-Apr-2015 07:41

Just a thought, connect the CISCO modem directly again to confirm it was no fluke. If the download speed is high again and you have tried two routers is it possible the ethernet cable between the modem and router is damaged can you swap and try again.

MikeB4

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#1277683 6-Apr-2015 08:16

DeepBlueSky: Just a thought, connect the CISCO modem directly again to confirm it was no fluke. If the download speed is high again and you have tried two routers is it possible the ethernet cable between the modem and router is damaged can you swap and try again.

Strangely I was thinking that during the night. Going to give it try this morning

Here is a crazy notion, lets give peace a chance.

BigMal

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#1277684 6-Apr-2015 08:21

I'm in Miramar. Just got cable installed (100/10) less than a week ago. This is my speed on Easter Monday morning at approx 8am.

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MikeB4

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#1277685 6-Apr-2015 08:25

What was your speed prior

Here is a crazy notion, lets give peace a chance.

BigMal

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#1277687 6-Apr-2015 08:33

around 70/10 over wifi.

I'm going through a process of elimiation right now. I rebooted the cable modem and speeds went back to normal (hard wired).

Wireless was still a bit sh*t.

Rebooted netcomm router and wireless speeds are back up again.

I have a feeling that the Netcomm routers are rubbish. Anyone have any experience with these? In particular the N5 N300?

itxtme

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#1277695 6-Apr-2015 09:04

No issue over easter for me KiwiNZ, am on 120/10 in central Lower Hutt

@BigMal,

Havent used that router per say. I did have an old Lynksis that I used in the first instance that would have similar issues, Max out at 70ish and then after a while jam up, speeds drop to 1-5, and a reboot would fix the issue. I have been recently using a TL-WR1043ND. No issues in the last 2 months I have had it, no reboots required. Cost me $80ish from PBtech, I see they are $78.20 at the moment, they had some in stock at the Wellington store

johnr

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#1277696 6-Apr-2015 09:08

BigMal: I'm in Miramar. Just got cable installed (100/10) less than a week ago. This is my speed on Easter Monday morning at approx 8am.

Please don't test over WiFi

StevieT

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#1277698 6-Apr-2015 09:14

Speed test over wifi (TP Link AC1750 router): https://www.speedtest.net/my-result/4267707205

Location: Petone, Lower Hutt

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DeepBlueSky

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#1277757 6-Apr-2015 11:50

I agree that testing should be via eithernet, but these days most peoples only hard wired device is the PC.

The Vodafone supplied router is in its box I never used it. It was worth investing In a good quality router in my case an Asus router running Merlin Firmware resulting in a rock solid, reliable and most importantly fast Wifi connection.

MikeB4

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#1277767 6-Apr-2015 12:24

The Vodafone tech rang again this morning as promised, has sent me info to test for interference, also going to put a new Cat 6 cable and relocate the router.

Here is a crazy notion, lets give peace a chance.

sbiddle

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#1277769 6-Apr-2015 12:29

DeepBlueSky: I agree that testing should be via eithernet, but these days most peoples only hard wired device is the PC.

The Vodafone supplied router is in its box I never used it. It was worth investing In a good quality router in my case an Asus router running Merlin Firmware resulting in a rock solid, reliable and most importantly fast Wifi connection.

While wireless performance will vary between devices, the fact a device can be worth 10x the price is no guarantee that you will get better performance.

In many urban areas 2.4Ghz WiFi is heavily congested and verging on almost being unusable. While people can jump up and down at their ISP, that's not something the ISP can fix. While people don't want to listen and understand (and you could argue shouldn't have to), the simple fact is that positioning of hardware, interference (from 2.4Ghz cordless phones and video senders), building materials, background RF noise and more importantly channel selection are all beyond the control of an ISP and an end user needs to have a basic understanding.

Aredwood

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#1277817 6-Apr-2015 13:19

sbiddle:
DeepBlueSky: I agree that testing should be via eithernet, but these days most peoples only hard wired device is the PC.

The Vodafone supplied router is in its box I never used it. It was worth investing In a good quality router in my case an Asus router running Merlin Firmware resulting in a rock solid, reliable and most importantly fast Wifi connection.

While wireless performance will vary between devices, the fact a device can be worth 10x the price is no guarantee that you will get better performance.

In many urban areas 2.4Ghz WiFi is heavily congested and verging on almost being unusable. While people can jump up and down at their ISP, that's not something the ISP can fix. While people don't want to listen and understand (and you could argue shouldn't have to), the simple fact is that positioning of hardware, interference (from 2.4Ghz cordless phones and video senders), building materials, background RF noise and more importantly channel selection are all beyond the control of an ISP and an end user needs to have a basic understanding.

Also some houses (mostly in the 80s) were built using a type of gib board that has metal foil on the back. If your house has this type then it will block almost all WIfi signal from travelling between rooms. And if your house has more than 1 level. Sometime metal insulating foil is used between floors as well. (the foil never worked that well insulating against heat loss, but works well to block Wifi) So if your router is upstairs, then almost no Wifi downstairs. In this situation best option is ethernet cables. (As is always the best). Or multiple Wifi access points.

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