How to sort out a domestic broadband fault?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › How to sort out a domestic broadband fault?

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DonGould

3892 posts

Uber Geek

#1373231 24-Aug-2015 16:50

johnr: A week away, Have you reviewed the other threads on Geekzone about fibre install time frames?

No I haven't looked.

I didn't order the service, someone else did and I thought they'd have been told if it was only going to take a week to get fibre to just wait rather than put in a subpar dsl tail.

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DonGould

3892 posts

Uber Geek

#1373234 24-Aug-2015 16:52

sbiddle: You will not get a UFB install in a week. Period.

Well I kinda expected 3 to 4 weeks personally, which is why I proposed just getting the DSL live.

TBH is the guy had ordered it and had his stuff sorted out when I said to then it would have been there, but he didn't so now I'm left picking up mess.

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Jase2985

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#1373240 24-Aug-2015 17:02

average is about 100 days

DonGould

3892 posts

Uber Geek

#1373244 24-Aug-2015 17:08

Jase2985: average is about 100 days

Tell me you're joking.

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Jase2985

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#1373246 24-Aug-2015 17:11

nope

Jase2985

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#1373258 24-Aug-2015 17:17

http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11454911

might have been a little off in the numbers but it depends on what type of dwelling they are in

johnr

19282 posts

Uber Geek
Inactive user

#1373264 24-Aug-2015 17:23

DonGould:
Jase2985: average is about 100 days

Tell me you're joking.

No joke some in Fibre areas can't even get connected as they can't get consent from all the house owners down shared driveways as the owners can't be contacted as they don't live in New Zealand and don't read or speak English and really don't care

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DonGould

3892 posts

Uber Geek

#1373267 24-Aug-2015 17:31

johnr: No joke some in Fibre areas can't even get connected as they can't get consent from all the house owners down shared driveways as the owners can't be contacted as they don't live in New Zealand and don't read or speak English and really don't care

That's a bit bonkers.

The site just had a whole new sewer put in and it has a shared drive way. I don't think anyone asked anyone anything, the contractor just got busy and did the work.

iirc there was an info from the ministers office recently about law changes to fix this stuff?

D

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Scotty1986

315 posts

Ultimate Geek

#1373268 24-Aug-2015 17:37

johnr:
DonGould:
Jase2985: average is about 100 days

Tell me you're joking.

don't read or speak English and really don't care

Yet we let them come live here and take our jobs.

johnr

19282 posts

Uber Geek
Inactive user

#1373269 24-Aug-2015 17:43

DonGould:
johnr: No joke some in Fibre areas can't even get connected as they can't get consent from all the house owners down shared driveways as the owners can't be contacted as they don't live in New Zealand and don't read or speak English and really don't care

That's a bit bonkers.

The site just had a whole new sewer put in and it has a shared drive way. I don't think anyone asked anyone anything, the contractor just got busy and did the work.

iirc there was an info from the ministers office recently about law changes to fix this stuff?

D

Sewer is very different from someone just wanting fibre connected to stream RedTube in HD.

My friend round the corner from me in Takapuna can't get connected for this very reason, Shared driveway and one owner is happy connected to xDSL so consent not given

Jase2985

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#1373270 24-Aug-2015 17:44

fibre is not an essential service.

if its a shared driveway then hes potentially in for a 100+ day wait to get fibre

sbiddle

30853 posts

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Biddle Corp

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#1373273 24-Aug-2015 17:51

Saying a shared driveway just bumped the connection out by another 100 days

If you live in a residential SDU with no shared driveway then you should be able to get a UFB install within a 10-14 day period. Anything else will be within usual timeframes which is basically from 14 days to 9+ months.