Vodafone International Outage

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Networkn
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#1393346 24-Sep-2015 11:12

still having issues. All our customers have been calling here for the past 45 minutes!

xpd

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#1393347 24-Sep-2015 11:13

Yeah, was seeing reports from Spark users as well, suspect an upstream provider fudged up :) Google/Yahoo related resources were a no go........

But seems to be back now, although Yahoo still showing intermittent hiccups... :)

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Inphinity

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#1393348 24-Sep-2015 11:13

Much improved, but still seeing high levels of packet loss (~25% now compared to about 95 - 100% earlier)

tanivula

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#1393369 24-Sep-2015 11:17

Even some of Vodafone's site pages wouldn't load for me earlier - was trying to find DNS settings (to check) as well as trying to open their network status page (in vein) as there are still no details of this issue.

StevieT

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#1393372 24-Sep-2015 11:26

The faults page has been updated -
"Services Affected - International web browsing on Mobile and Fixed Broadband
Thu Sep 24 11:00:00 NZST 2015"
- under repair.

timmmay

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#1393377 24-Sep-2015 11:40

Seems much better now.

xpd

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#1393453 24-Sep-2015 12:54

http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=11518307

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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freitasm

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#1393465 24-Sep-2015 13:08

Goes to homepage?

r2b2

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#1393536 24-Sep-2015 13:33

freitasm: Goes to homepage?

Looks like they've taken the story down for some reason as it was definitely there when xpd first posted. Can't seem to find an alternate version on their site either...

StevieT

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#1393554 24-Sep-2015 13:53

I was able to view it (when clicking the link it went to www.nzherald.co.nz), but I copied and pasted the URL and the story showed. Then clicking on the link above again strangely went to the story (and not their homepage). But it appears the link I copied leads to the homepage now.

xpd

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#1393589 24-Sep-2015 14:06

(ominous music)

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Sideface

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#1393596 24-Sep-2015 14:12

Since the 10:30 - 11:00 am outage, I have had the best local and international speeds that I've had for months - eg 100 Mbps downloads from a proxy server in Denmark.

I'm waiting to see if the magic is still working during peak hours tonight (I'm on Krapi Kable)

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Sounddude

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#1393604 24-Sep-2015 14:17

Looks like the Takapuna Southern Cross station had a power issue

Location(s):

Takapuna Cable Station, New Zealand

Event Description:

Southern Cross Cable Network Operations Centre wishes to advise the issue at Takapuna Cable Station, N.Z. has been resolved. The issue was caused by a backhauler equipment power failure.

Start Date & Time:

24/09/2015 09:59

Resolution Date & Time:

24/09/2015 11:11

Duration:

1 Hour and 12 Minutes

r2b2

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#1393676 24-Sep-2015 15:47

Sounddude: Looks like the Takapuna Southern Cross station had a power issue

Location(s): Takapuna Cable Station, New Zealand Event Description: Southern Cross Cable Network Operations Centre wishes to advise the issue at Takapuna Cable Station, N.Z. has been resolved. The issue was caused by a backhauler equipment power failure. Start Date & Time: 24/09/2015 09:59 Resolution Date & Time: 24/09/2015 11:11 Duration: 1 Hour and 12 Minutes

Are those status messages publicly available somewhere or are they only available to customers of the Southern Cross cable?

Sounddude

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#1394144 25-Sep-2015 09:20

r2b2:

Are those status messages publicly available somewhere or are they only available to customers of the Southern Cross cable?

I don't think they are publicly available sorry.

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