iPhone questions for Paul Brislen

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pressF1

77 posts

Master Geek

#148928 17-Jul-2008 18:01

danzel: A chin scratching question for you Paul.

Who do I need to talk to at Vodafone about getting our Corporate APN working with the new iPhone?
I'm getting tired of playing telephone tag with the iPhone support, Technical Support, Corporate Support and Apple Support people, all of who claim they can't help me but one of the other sections can!

(I've set the APN using the Apple iPhone Configuration Tool For Enterprise but can't get connected)
Won't someone think of the Enterprise customers!

Thanks so much!
Dave.

Dave, are you a corporate client of Vodafones with an existing APN?? email me and i will get the appropriate technical resource to give you a call.

I no nothing!!

scottatron

22 posts

Geek

#148933 17-Jul-2008 18:12

Scott,

if you take a 1Gb plan on the 24mth term which works for iPhones but remain on your standard voice plan you can swap SIM's at the weekend and it will work fine. The 24mth plan simply loads the iPhone APN onto your connection as well as the standard live amd unverified APN's. What you can't do is take a standard 1gb plan and use it on an iPhone or an iPhone bundle and use it on a phone other than the iPhone

I fail to understand why I'm required to sign up for a 24 month term for a data plan that will cost me exactly the same as what I'm currently paying.

Are you seriously telling me that even though I am wanting to purchase the handset outright, I have to sign up to a fixed term to use it's full capabilities?

Exactly what is the difference, apart from the different APN, between my current 1gb plan @$49.95/month, and these supposedly new 'iPhone capable' data plans?

pressF1

77 posts

Master Geek

#149007 17-Jul-2008 21:08

scottatron:
Scott,

if you take a 1Gb plan on the 24mth term which works for iPhones but remain on your standard voice plan you can swap SIM's at the weekend and it will work fine. The 24mth plan simply loads the iPhone APN onto your connection as well as the standard live amd unverified APN's. What you can't do is take a standard 1gb plan and use it on an iPhone or an iPhone bundle and use it on a phone other than the iPhone

I fail to understand why I'm required to sign up for a 24 month term for a data plan that will cost me exactly the same as what I'm currently paying.

Are you seriously telling me that even though I am wanting to purchase the handset outright, I have to sign up to a fixed term to use it's full capabilities?

Exactly what is the difference, apart from the different APN, between my current 1gb plan @$49.95/month, and these supposedly new 'iPhone capable' data plans?

I don't make the rules, just trying to clarify the situation as you asked

I no nothing!!

scottatron

22 posts

Geek

#149016 17-Jul-2008 21:37

I don't make the rules, just trying to clarify the situation as you asked

Sorry, I'm obviously not having a go at you specifically, not even sure if you work for Vodafone.

I'm just frustrated by by the fact that it seems like I'm being sold the same thing I'm already paying for (plan wise), but with 24 month term. Seems strange.

pressF1

77 posts

Master Geek

#149673 20-Jul-2008 17:10

scottatron:
I don't make the rules, just trying to clarify the situation as you asked

Sorry, I'm obviously not having a go at you specifically, not even sure if you work for Vodafone.

I'm just frustrated by by the fact that it seems like I'm being sold the same thing I'm already paying for (plan wise), but with 24 month term. Seems strange.

No offence taken. I do work for Vodafone and have had a number of people express exactly the same view. I cant give you an official answer. However it is fair to say that some of geekzoners here will be able to provide you with sufficient detail for you to "work around" the problem you are expereincing

I no nothing!!

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