Emergency broadcast system - failure to receive

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Emergency broadcast system - failure to receive

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8312 posts

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#2172856 4-Feb-2019 16:22

Geektastic:

Jase2985:

and that measurement means nothing......at all

It does. It means exactly what it says.

But its not very useful, because according to this, VF don't have a site in Martinborough village

https://gis.geek.nz/celltowers/@-41.2179007,175.4595967,13z

It comes off a small hill about 4K north.

Jase2985

13457 posts

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#2172863 4-Feb-2019 16:30

exactly im 10km from the centre of Auckland, i only just got fibre, im 200m from my nearest tower but my phone likes to connect to one thats about 2km away. go figure.

while those numbers may mean something to you, like you SHOULD get a service or what ever it means little in context of what you are talking about here.

SATTV

1648 posts

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#2172977 4-Feb-2019 18:18

Are emergency alerts enabled on your phone?

https://support.apple.com/en-us/HT202743

John

I know enough to be dangerous

Yabanize

2350 posts

Uber Geek

#2173064 4-Feb-2019 20:02

KrazyKid:

Didn't something like only 50% of the mobile phones in NZ receive the last emergency test text?
I believe it is only the newer phones.

It's a good idea that the council sent out such info by this method, but they need to use other methods as well.

Oamaru was in a similar situation recently - a conserve water notice as they has only a couple of days notice and no-one in the town realized until the ODT ran the story 3 days later!

60 percent of phones received it in November 2018, nearly twice as many as November 2017 (34%). NZ is using the same technology as used in other countries but unfortunately a lot of phones sold here before it was introduced didn't have it enabled, so the only way for phones to have it enabled was via software updates which many manufacturers don't do after the phone is a couple of years old (excluding Apple), or as time goes by and people buy new phones. So in a year that number will increase again (maybe to 90%)?. Also, even if your phone doesn't receive an alert, hopefully someone around you will.

Goosey

2829 posts

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#2173107 4-Feb-2019 21:39

https://www.civildefence.govt.nz/get-ready/civil-defence-emergency-management-alerts-and-warnings/emergency-mobile-alert/

this.

Check to see if your iPhone is set up for Emergency Mobile Alerts

Open Settings, select Notifications, and at the bottom you should see a toggle for “Emergency Alerts”.

Check on other Android phones

The Emergency Alert settings are dependent on the manufacturer and model.

Generally the settings can be found through one of the following ways:

Open Settings, select Sounds and select Advanced. You should see an option for Emergency Broadcasts.

Open Settings, select Wireless & Networks and select More. You should see an option for Cell Broadcasts.
Open Settings and select General Settings. You should see an option for Emergency Alerts.
Open the text message app and select Message Settings. You should see an option for Emergency Alert Settings.

Your alert settings may be called a number of different names including: Emergency Alerts, Emergency Broadcasts, Extreme Threats or Severe Threats.

Aredwood

3885 posts

Uber Geek

#2173146 5-Feb-2019 03:44

ResponseMediaNZ:
Geektastic:

[quote Aredwood: @Geektastic it was on the 25/11/18 at approx 1815.]
Not showing on my message history.

Its not a "message" as such its an alert that doesn't stay in your message box

https://www.civildefence.govt.nz/get-ready/civil-defence-emergency-management-alerts-and-warnings/emergency-mobile-alert/

They definitely do stay saved in my messages inbox.

My phone is a Samsung Galaxy S8+ It is still running Taiwan firmware, yet the alerts still work.

The top one in my picture is the original alert message from 2017.

Bung

6477 posts

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#2173148 5-Feb-2019 04:29

In my Moto G5s + the messages are saved in Settings > Notifications > Emergency Alerts > Emergency Alert history.

Equinox IT

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alasta

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#2173179 5-Feb-2019 08:28

On my phone (iPhone 8 Plus) the alert briefly appears on the screen and then disappears. I subsequently discovered that you can review it in the notification centre, but that isn't obvious to general users and it quickly gets buried under subsequent notifications.

ResponseMediaNZ

518 posts

Ultimate Geek

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#2173221 5-Feb-2019 09:37

Aredwood:
ResponseMediaNZ:

Geektastic:

[quote Aredwood: @Geektastic it was on the 25/11/18 at approx 1815.]
Not showing on my message history.

Its not a "message" as such its an alert that doesn't stay in your message box

https://www.civildefence.govt.nz/get-ready/civil-defence-emergency-management-alerts-and-warnings/emergency-mobile-alert/

They definitely do stay saved in my messages inbox.

My phone is a Samsung Galaxy S8+ It is still running Taiwan firmware, yet the alerts still work.

The top one in my picture is the original alert message from 2017.

Android v Apple - They display the notifications different and considering the OP has an apple device ...

Bluntj

556 posts

Ultimate Geek

#2173353 5-Feb-2019 11:47

Geektastic:

Aredwood: Did you receive the Civil Defense emergency test message previously?

Not as far as I know. When was the test?

I have a iphone 7 and never received first test message. Apparently due to me purchasing direct from Apple rather than a NZ supplier. I did receive second test message.

Bluntj

556 posts

Ultimate Geek

#2173355 5-Feb-2019 11:48

alasta:

On my phone (iPhone 8 Plus) the alert briefly appears on the screen and then disappears. I subsequently discovered that you can review it in the notification centre, but that isn't obvious to general users and it quickly gets buried under subsequent notifications.

You must have received the long sounding warning?

alasta

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#2173447 5-Feb-2019 14:29

Bluntj:

alasta:

On my phone (iPhone 8 Plus) the alert briefly appears on the screen and then disappears. I subsequently discovered that you can review it in the notification centre, but that isn't obvious to general users and it quickly gets buried under subsequent notifications.

You must have received the long sounding warning?

Not if the device is on silent, as mine is most of the time.

Bluntj

556 posts

Ultimate Geek

#2173672 5-Feb-2019 20:00

alasta:

Bluntj:

alasta:

On my phone (iPhone 8 Plus) the alert briefly appears on the screen and then disappears. I subsequently discovered that you can review it in the notification centre, but that isn't obvious to general users and it quickly gets buried under subsequent notifications.

You must have received the long sounding warning?

Not if the device is on silent, as mine is most of the time.

You should inform yourself of how the alert works. It still sounds even if your phone is on silent.

Bung

6477 posts

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#2173691 5-Feb-2019 20:54

Bluntj:
You should inform yourself of how the alert works. It still sounds even if your phone is on silent.

The outcome of the previous test was that iphones on silent just vibrate. The message did not override silent.

RunningMan

8953 posts

Uber Geek

#2173701 5-Feb-2019 21:10

Bluntj:

You should inform yourself of how the alert works. It still sounds even if your phone is on silent.

No, it doesn't. If the phone is switched to silent, it will not sound, only display the notification on screen. If the phone is set to do not disturb, it will override and will sound (unless also on silent).

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