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freitasm

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#22673 5-Nov-2005 10:03
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What a week! Got my i-mate Jasjar and Telecom Apache devices on Friday, and Saturday morning received a box from Vodafone with review units of i-mate SP5 Smartphone and i-mate K-Jam Pocket PC.

Just finished configuring the Exchange Server synchronisation to this K-Jam and let's see how it goes. On the SP5 I still have to install my own Server Certificate before going ahead with Exchange synchronisation.

Reviews coming up next week or so.






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#22676 5-Nov-2005 11:17
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ooh SP5.. shame it's not UMTS !! roll on HTC Breeze.......




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freitasm

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#22677 5-Nov-2005 11:21
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The problem is that, unlike the SP2 and the Motorola MPx220, the SP5 is Certificate locked! I can't install the Exchange Server certificate needed to synchronise with my server.

The certificate was issued by my own CA, so its Root Certificate needs to be installed. But the phone is locked and I can't install any Root CA. They want me to buy a Verisign cert for a home run Exchange Server?

As it is, it looks pretty much crippled...

I tried the How to add root certificates to Windows Mobile 2003 Smartphone and to Windows Mobile 2002 Smartphone instructions, and the program finds my certificate. But when I try to actually add the certificate, the program throws a "Error adding adding certificate. The phone may be locked".

Arghhh. Hello manufacturers, deveopers, operators! We need secure data, but let us install the certificates!





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chiefie
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#22678 5-Nov-2005 11:35
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oh well just as i was thinking to set up home exchange too... guess Smartphone are out.....




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freitasm

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#22689 5-Nov-2005 22:26
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Followed a fellow MVP instructions on how to remove the lock from the Smartphone - involves running a signed Registry Editor (only signed applications can change certain registry keys), and running an application from my PC while the phone is connected via ActiveSync.

After that I had no problems installing my own certificate and the phone is now happily synchronising with my Exchange Server.





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#22690 5-Nov-2005 22:29
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What a mickey mouse way oh well at least its going

freitasm

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#22691 5-Nov-2005 22:32
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I understand security issues, but... Why the Pocket PC allows Certificate installs, and the Smartphone don't?

Then, most companies I know about have their own Certificate Authorities Server, so they can issue individual certificates for users, servers and root. With these Smartphones these companies won't be able to properly connect, unless using a certificate from one of the Root Authorities (such as Verisign).

I am not the one going to tell my clients to "use a hack" to get things going!

What a way of driving enterprise away from the platform...






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#22765 7-Nov-2005 16:13
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Hey Mauricio,

Did you have any issues gettingg a root cert onto your apache? I cant seem to get to work

freitasm

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#22766 7-Nov-2005 16:17
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No problem at all - unlike the i-mate SP5. Just copy the .cer file to the device, open File Explorer and tap on the file. It will be added to the Certificate Storage. Just tap Start | Settings | Systems | Certificates | Root and it will be there...





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#22774 7-Nov-2005 16:43
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so easy!!!! I was trying to do it the old WM2003 way. it is syncing as we speak!

Thanks heaps :-)

freitasm

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#22776 7-Nov-2005 16:52
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Hmmm? I did this way on my WM2003 devices too... But good to know it's working now!





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#22981 10-Nov-2005 16:29
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Hey Mauricio, (or anyone who can help...)

Have you seen or heard of the 85010014 error whilst synching a "Jamjar" (thanks JohnR - it's stuck now...) with activesync 4? there seems to be a lot of stuff on google about it annoying people the world over and was wondering if ou encountered anything?? I have a customers new toy and his laptop here and trying to get them to have a polite conversation is like getting George W to write Kim Jong Il's christmas cards... Some users have suggested uninstalling then reinstalling Outlook, but thats not really in my 'jurisdiction'... Any ideas???

Cheers,

Richie

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#22984 10-Nov-2005 16:42
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if you go to www.pocketpc.com or www.windowsmobile.com there's a message/notice posted there by Microsoft regarding ActiveSync 4.0 error.




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freitasm

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#22988 10-Nov-2005 17:00
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Yes, follow the instructions on that ActiveSync 4.0 Troubleshoot page.

I had problems on a a new PC not recognising the devices at all. This doesn't seem to be your case. Check that page...





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#22992 10-Nov-2005 17:14
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No issues syncing my jamjar to my sony vaio laptop worked straight away with no hitches. I was very pleased

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