nate:maverick: Yep huge loss to The forum, not often you get a technical specialist actively assiting but some people where more worried about perceived "bluntness"... so it seems some people prefer the Marketing talk rather than the plain speak technical info....
I'm seeing it more and more on these forums... users with low post counts expecting over the top service from an advanced tech at a telco or similar, and then slagging off when they don't get the response they want, or it's not worded how they like.
We all lose as they n00b doesn't get the point and the go-to-guy leaves or doesn't bother responding to any further questions. If it was up to me, I'd be banning en masse.
(this isn't directed to those who do appreciate and are thankful for the gems that exist in some of the bigger companies, that help us all out, off their own backs)
/end rant.
Unfortunately it is the nature of the beast. We still manage to keep some at large. Ever wondered what would happened if this wasn't a moderated forum?
Now back on topic.