[TelstraClear] TelstraClear cable down 2012-03-23

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] TelstraClear cable down 2012-03-23

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702 posts

Ultimate Geek

#599241 23-Mar-2012 18:19

Also had off and on issues receiving emails in Outlook. Something about the connection to the server was timed out.

StevieT

702 posts

Ultimate Geek

#599243 23-Mar-2012 18:22

http://networkstatus.telstraclear.co.nz/home/cable_services.html

Nothing said about it there.

Has anyone lodged a fault with TelstraClear? I would, but then they'd start diagnosing the issue as if I'm the only one with the issue, rather than hear me say 'Look, a lot of people are experiencing x, y and z. Can you get someone to investigate?' and that be the conversation.

freitasm

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Geekzone

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#599249 23-Mar-2012 18:31

I tried. I was told 39 minutes wait to get someone on the line. I gave up.

I still can't believe TelstraClear doesn't an alarm somewhere to tell them when the proxy goes belly up.

Yabanize

2350 posts

Uber Geek

#599254 23-Mar-2012 18:46

Same here, Getting

"No data received - Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data."

On alot of random sites. Its starting to get annoying. Also some sites like facebook pictures arnt loading and sometime pages arnt rendering properly

StevieT

702 posts

Ultimate Geek

#599255 23-Mar-2012 18:56

Yabanize:
Also some sites like facebook pictures arnt loading

Yeah, I had that issue earlier. Not sure if its still continuing for me (last load was alright), but I'm sure it may happen again, no doubt

EDIT: Yup, still an issue at times.

Posted on TelstraClear's FB wall, with a link to this thread. People are commenting saying they've got issues.

StevieT

702 posts

Ultimate Geek

#599256 23-Mar-2012 18:59

I just hope by now they realise there IS a region (even National) wide issue, rather than individual cases - and someone is RIGHT NOW looking into it and resolving the issue.

timmmay

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#599261 23-Mar-2012 19:33

I just hit them up on twitter. The best and sometimes the only way to get TC to do anything is to make an issue public.

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freitasm

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#599262 23-Mar-2012 19:46

We are making it public. Lots on Twitter and Facebook as well as here. And I've contacted the communications manager to find out what's going on.

lurker

831 posts

Ultimate Geek

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#599289 23-Mar-2012 21:15

Ah, I was wondering if it was just me... having issues in Christchurch. Sites slow to load, Steam as well.

Some sites ok after reload but http://skyrim.nexusmods.com/ not bringing up any images.

Oh well, hope it's fixed by tomorrow.

ZeJackal

26 posts

Geek

#599303 23-Mar-2012 21:46

Add another vote for issue being felt on cable in J'Ville. Feel like having a cry.

:(

freitasm

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#599305 23-Mar-2012 21:58

Add msn.com to problem sites.

timmmay

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#599307 23-Mar-2012 22:07

If internet access is really that important to someone then they should have two connections, maybe cable with a backup of ADSL or wireless. No service is completely reliable.

ZeJackal

26 posts

Geek

#599312 23-Mar-2012 22:16

Well, I wont say its THAT important...but still...it is the end of the week...whinge whinge...1st world whine etc

;)

DonGould

3892 posts

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#599315 23-Mar-2012 22:25

Bit of a day of it. I had problems with another service in Wellington earlier today.

I'm getting the same proxy issues here in Chc as others are seeing.

I'm wondering if all Telstra's ads have just caused them to get to many customers now for the network?

We've seen this crap before from providers, and they generally offer no up front honest response, so I wouldn't expect one today.

Proxy's really seem like a stupid idea to me. The amount of money wasted on the servers and the resources needed to keep them on track, it just seems like a pointless exercise.

Better to put the money into just buying more SCX capacity aren't they?

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tomgeeknz

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Ultimate Geek

#599321 23-Mar-2012 22:44

Appears to be on its way back, Telstraclear acknowledged issues an hour ago on twitter, instagram was also effected, among others. Telstraclear cable in chc.

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