Krapi Cable Congestion?

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12 posts

Geek

#1578646 22-Jun-2016 20:47

Ran a speed test today when I got home from work, about 120 Mbps down, just ran another and it was an incredible 3.71 down. Jumped straight on the phone to talk to the technical team and try and get some answers/discount but was hit with the prospect of a 50 minute hold time. No thanks so have taken to Social media as they have been responsive on that in the past. I'll never get over the time I was on hold for over 2 hours.

ethanbmnz

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Master Geek

#1578658 22-Jun-2016 21:08

Kapiti - W93.

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#1578659 22-Jun-2016 21:08

Island Bay, cable 100/10, node WKH, aprx. 9pm

Six days after the upgrade:

Day 1 - Friday - good:   74 Mbps

Day 2 - Saturday - better:   91 Mbps

Day 3 - Sunday - rubbish:   8 Mbps

Day 4 - Monday - good:   80 Mbps

Day 5 - Tuesday - good:    76 Mbps

Day 6 - Wednesday - excellent:

This is my best peak-hour result for several months.

Sideface

JulianB

58 posts

Master Geek

#1578664 22-Jun-2016 21:15

Doing ok here for this time of night etc: 50/2 via ethernet:

-j

ramboky

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Ultimate Geek

#1578671 22-Jun-2016 21:28

MikeHales:
The use of the network - streaming video etc - is not in VF's control

The use may not be, but maintaining the network to a standard that supports their customer's usage is entirely within Vodafone's control. Overselling their network, which Vodafone continues to do to this day, is entirely within Vodafone's control. This situation was completely avoidable and taking well in excess of a year resolve it is inexcusable. Acting like it's their customers fault for using their own connections too much is absurd.

As I said earlier in this thread, Vodafone have become the Telecom of the 90's. Arrogant, monolithic, slow to respond and disconnected from their customers.

Kodiack

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#1578673 22-Jun-2016 21:30

Interesting, I'm getting 130 Mbps to the Vodafone/ACSData speed test servers, but the Spark and CityLink servers are bad.

Vodafone:

ACSData:

Spark:

CityLink:

Noticed that after clicking one of the wrong speed test servers tonight, and I've been able to consistently reproduce the behaviour. So, uh, what the heck Vodafone? Is this what's meant by some problems "being out of Vodafone's control"?

kharris

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#1578697 22-Jun-2016 22:34

Surely it shouldn't make much difference which local server you connect to? Am I missing something?

Kodiack:

Interesting, I'm getting 130 Mbps to the Vodafone/ACSData speed test servers, but the Spark and CityLink servers are bad.

Vodafone:

ACSData:

Spark:

CityLink:

Noticed that after clicking one of the wrong speed test servers tonight, and I've been able to consistently reproduce the behaviour. So, uh, what the heck Vodafone? Is this what's meant by some problems "being out of Vodafone's control"?

Kirk

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Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).

Kodiack

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#1578701 22-Jun-2016 22:37

kharris:

Surely it shouldn't make much difference which local server you connect to? Am I missing something?

Correct, it shouldn't make a difference. Or at least, nowhere near that large of a difference.

The speed tests seem to indicate that I'm able to get good speeds to Vodafone's servers, but that there's possibly still some major congestion issues when going beyond Vodafone's network. And it may not actually be Vodafone's fault, depending on where the issue is.

DjShadow

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#1579234 23-Jun-2016 20:15

@mikehales has just posted this on the Vodafone Community, the details links don't work: http://community.vodafone.co.nz/t5/Vodafone-network-status/Cable-Broadband-upgrades-summary/m-p/201902#

But I take from it that the Wainuiomata nodes have been upgraded but unfortunately the added capacity was saturated very quickly and we're back to square one

freitasm

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Geekzone

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#1579241 23-Jun-2016 20:24

One thing I have learnt working with mainframes in the late 80s and 90s: capacity is a finite resource and latent consumption tend to expand to fill the void.

It seems Vodafone is out of their depth.

richms

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#1579244 23-Jun-2016 20:26

If they cannot upgrade this legacy network quickly enough to cope with the well known increases in peoples usage of internet, they need to go back and revisit if it is an appropriate technology to keep investing in.

Richard rich.ms

freitasm

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Geekzone

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#1579246 23-Jun-2016 20:28

The problem is that there seems to be no action from any regulatory body on this and Vodafone is left to its own devices to do whatever it sees fit.

dejadeadnz

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#1579249 23-Jun-2016 20:35

MikeHales:

The use of the network - streaming video etc - is not in VF's control

A free piece of advice from someone who is paid to handle risks every day: sometimes silence is MUCH preferable to poorly thought out and frankly indefensible one-liners.

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#1579258 23-Jun-2016 21:07

Island Bay, cable 100/10, node WKH, aprx. 9pm

Seven days after the upgrade:

Day 1 - Friday - good:    74 Mbps

Day 2 - Saturday - better:    91 Mbps

Day 3 - Sunday - rubbish:    8 Mbps

Day 4 - Monday - good:    80 Mbps

Day 5 - Tuesday - good:    76 Mbps

Day 6 - Wednesday - excellent:   95 Mbps

Day 7 - Thursday - good:

A definite but variable improvement since the upgrade.

How long will it last?

Sideface

Nish

155 posts

Master Geek

#1579267 23-Jun-2016 21:45

a month or so at the most if the wainui one is anything to go by.

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