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Grant17:Jughead: I think lots of people have been lured away from Telecom with the promice of better rates and better service and while they may be getting better rates in many cases the service they recived was inferior to that of Telecom's
Certainly NOT in my case...
I have replaced 3 Telecom landlines with VFX now and couldn't be happier with the service provided from WxC.
Then of course there are the features which quite frankly leave Telecom's offering in the dust:
1) Voice Mail to e-mail
2) Different Voice Mail messages for BUSY and NO ANSWER
3) Caller ID is free
4) Web-based setup for the Phone Options
And last but not least the Cost Savings:
5) $11.25 incl. GST per month line rental (or $7.95 for second and subsequent lines)
6) 5c incl. GST per minute anywhere in NZ
Once Naked DSL arrives, I'll be porting another landline to VFX.
Given the choice, why would you continue to pay Telecom's $45 per month charge for a voice line?
adamj: Can you get VFX without buying their equipment yet?
patdude123: Has anyone seen the list of voda services post paid ported 027 numbers wont have access to??? Its all bit of a mess really...
Grant17:patdude123: Has anyone seen the list of voda services post paid ported 027 numbers wont have access to??? Its all bit of a mess really...
Agreed! It's a very long list which would mean serious limitations for any unfortunate "027" Voda customers.
It makes me wonder how serious Voda are about attracting Telecom customers who might be thinking of jumping ship.
Apart from needing to buy a new phone, there are PLENTY of reasons for jumping in the other direction.
sbiddle: Some of these are limitations of old or even legacy products which assumed that Vodafone customers would always be 021.
Grant17:sbiddle: Some of these are limitations of old or even legacy products which assumed that Vodafone customers would always be 021.
It amazes me that a multi-national company with such deep pockets as Vodafone is still hampered by a billing system inherited from Bellsouth 9 years ago!
sbiddle:adamj: Can you get VFX without buying their equipment yet?
In what way? You don't need to buy equipment from them, any of their supported Linksys devices can be used so it doesn't matter where you source the hardware.
Twitter: ajobbins
Grant17: Telecom seems to have systems which are far more up-to-date although I still detest trying to find stuff on their web site. Vodafone's web site is generally better although I find their advertising material quite irritating at times.
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Grant17:
It amazes me that a multi-national company with such deep pockets as Vodafone is still hampered by a billing system inherited from Bellsouth 9 years ago!
Seems Vodafone prepaid customers who move to Telecom, can not move back to Vodafone prepaid. Some people could be for a nasty surprise later down the track, with Telecom being the only current provider who will be able to support these customers on prepaid. That is of course unless NZ Communications ever gets of the ground, and I'll believe that along with many others when I see it.
nzbnw
adamj: I just want a softphone. I just want to divert the number to my mobile
nzbnw: Yet this old billing system supports in porting, while this 'new' and apparently 'fantastic' new prepaid billing system does not at this point.
Grant17:nzbnw: Yet this old billing system supports in porting, while this 'new' and apparently 'fantastic' new prepaid billing system does not at this point.
Is it the Billing System to blame, or is it a deliberate (IMHO stupid) policy decision on Voda's part?
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