Little shy of half an hour. not a single frame drop even.
the strange thing is, its passed off to ggi and doesnt go to AU like others.
Ild put it down to something todo with backhaul to auckland along that particular route.
to limit down causes though thats for me testing on ADSL, Auckland based. EUBA VLAN 10 PPPoE termination, FAIRQ + Codel Queuing 16/1 sync
I would recommend collecting more details about areas affected and not affected, see if you cant put forward a reasonable case to get NOC to actually look at it. - Suspect your better off directly contacting them than going through front line support as they quite honestly, likely wont know how to even start to deal with it.