Vodafone have blacklisted my IMEI

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wasssupppp

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#1649291 11-Oct-2016 16:00

Get him on the CGA with the "not fit for purpose" as you can no longer make calls / text etc. Let him know that it has been blacklisted so it could be listed as stolen.

Did you get the screen replaced or is it still smashed?

Still smashed

wasssupppp

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#1649292 11-Oct-2016 16:01

tripp:

Just note however that he has the option of "putting it right" or refunding so you might need to agree to something with him.

What kind of phone are we talking about?

Samsung Galaxy S5

tripp

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#1649308 11-Oct-2016 16:26

If it was me.

I would work with him asking for either a refund or a replacement device. I am not to sure about the smashed screen but if the phone is blocked in NZ the only place he can resell it would be overseas where it is not blocked.

You will need to tell him about the screen and go from there.

How much did you pay for the device (if you don't mind me asking)?

wasssupppp

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#1649316 11-Oct-2016 16:36

tripp:
If it was me.

I would work with him asking for either a refund or a replacement device. I am not to sure about the smashed screen but if the phone is blocked in NZ the only place he can resell it would be overseas where it is not blocked.

You will need to tell him about the screen and go from there.

How much did you pay for the device (if you don't mind me asking)?

Around $400. Not enough to warrant getting the screen repaired

quickymart

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#1649320 11-Oct-2016 16:40

Enough to chase this up with the seller though. That's $400 you could be putting towards another phone.

tripp

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#1649322 11-Oct-2016 16:42

wasssupppp:
tripp:

If it was me.

I would work with him asking for either a refund or a replacement device. I am not to sure about the smashed screen but if the phone is blocked in NZ the only place he can resell it would be overseas where it is not blocked.

You will need to tell him about the screen and go from there.

How much did you pay for the device (if you don't mind me asking)?

Around $400. Not enough to warrant getting the screen repaired

I would be asking for $300 - $350 refund as you did damage the screen. Other might feel a bit different as the problem you have has nothing to do with the hardware.

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CYaBro

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#1649329 11-Oct-2016 16:46

The trader could take the blocked phone back, swap the smashed screen onto another device, and give you that one.

Opinions are my own and not the views of my employer.

thecatsgoolies

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#1649419 11-Oct-2016 19:18

tripp:

Bung: Some assumptions being made. Does it take over 6 months to process a request to block a stolen phone?

No but people can wait and report it stolen, or get one put on the account to pay off and then sell it and stop paying their bill. I know spark will block phones that are on an account if the account is not paid, maybe vodafone does this as well.

In my time with Vodafone a handset wasn't blocked because of non payment. However, times are a changing!

wasssupppp

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#1649606 12-Oct-2016 09:37

thecatsgoolies:

tripp:

Bung: Some assumptions being made. Does it take over 6 months to process a request to block a stolen phone?

No but people can wait and report it stolen, or get one put on the account to pay off and then sell it and stop paying their bill. I know spark will block phones that are on an account if the account is not paid, maybe vodafone does this as well.

In my time with Vodafone a handset wasn't blocked because of non payment. However, times are a changing!

I suspect this may be what's happened

wasssupppp

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#1649651 12-Oct-2016 10:59

Update: Just put my SIM card in and working again

Who did what...I have no idea.

Batman

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#1649817 12-Oct-2016 15:14

Lol

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#1649819 12-Oct-2016 15:16

wasssupppp:
Update: Just put my SIM card in and working again

Who did what...I have no idea.

Maybe someone put in the wrong imei and was diligent enough to undo their mistake.

Bung

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#1649831 12-Oct-2016 15:53

This TCF page for checking imei blacklisted numbers

http://www.tcf.org.nz/content/cfa46b54-509c-44aa-91da-3bfe14d20f8f.html

suggests phones can be blacklisted up to 30 days after being stolen or 90 after fraudulent activity.

Makes working for 6 months appear odd.

wasssupppp

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#1649841 12-Oct-2016 16:16

Bung: This TCF page for checking imei blacklisted numbers

http://www.tcf.org.nz/content/cfa46b54-509c-44aa-91da-3bfe14d20f8f.html

suggests phones can be blacklisted up to 30 days after being stolen or 90 after fraudulent activity.

Makes working for 6 months appear odd.

Strangely it still says I'm blacklisted. Maybe it takes some time to be updated?

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This IMEI number is currently on the blacklist

DrDee

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#1650260 13-Oct-2016 11:54

You could root and change IMEI if you were that way inclined.

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