Wrong billing from Vodafone New Zealand after Pit Stop?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Wrong billing from Vodafone New Zealand after Pit Stop?

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Filterer

489 posts

Ultimate Geek

#75859 25-Jun-2007 12:50

Still can't see my account minutes/txts/MBs that are remaining on the web but can with a call to 777

And whats with the squeal in the ear when you first connect to 777, its awful!

Available credits

Details of your monthly entitlement and free minutes/ txt/ pxt messages remaining on your plan for this month.
(This may take a few seconds)

Bundle item:	Type:	Your entitlement:	Remaining:	Expires on:

These figures were calculated on 25 June 2007 12:48:08 This balance may not include activity in the last 90 minutes.

Unbilled calls

Details of unbilled calls that you've made since your last bill.
(This may take a few seconds)

Unbilled Calls:

Total amount of unbilled calls:	$0.00

To view the "Total duration of unbilled calls" click here

pɐǝɥ sıɥ uo ƃuıpuɐʇs

cranz

675 posts

Ultimate Geek

Trusted

#75869 25-Jun-2007 13:27

To view the "Total duration of unbilled calls" click here

you may wish to remove the link in your post

Filterer

489 posts

Ultimate Geek

#75873 25-Jun-2007 13:39

Cheers, didn't think about that!
Phone number and customer number in in public

pɐǝɥ sıɥ uo ƃuıpuɐʇs

paulspain

417 posts

Ultimate Geek

Trusted

Lifetime subscriber

#75914 25-Jun-2007 19:26

I found multiple mistakes in our company company bill from Vodafone.

I suggest everyone with a business account covering multiple connection check it very carefully as you might find your bill are few hundred dollars higher than it should be. We found the descrepencies were mostly related to data charges.

Paul Spain
Founder: Gorilla Technology, NZ Tech Podcast

ajobbins

5052 posts

Uber Geek

Trusted

#75920 25-Jun-2007 20:10

My Vodafone bill was 9 days later arriving than normal and they gave me 1 extra day than normal to pay it.

Twitter: ajobbins

cranz

675 posts

Ultimate Geek

Trusted

#75922 25-Jun-2007 20:42

Some Vlive subscriptions have magically returned on this invoice (from 2 months prior), otherwise it adds up.
Usually payment is due 17 days after your bill cycle, my bill was 7 days delayed from normal and they gave me another 7 days for payment.

Glad to see my addons changed over ok despite asking to do it during the upgrade

ajobbins

5052 posts

Uber Geek

Trusted

#75924 25-Jun-2007 21:11

My bill cycle ends 10th of month so the date is always the 11th (Including this month). I usually get it on the 13th, or 14th at the latest. Got it the 23nd and its due 28th (Usually 27th).

I guess it could be coincidence and be a postal delay, but ive never has a delay in getting a VF bill before (Telecom is another story)

Twitter: ajobbins

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

cranz

675 posts

Ultimate Geek

Trusted

#75940 26-Jun-2007 07:57

I agree, generally VF bills are pretty good compared to other companies, I did get snagged when they changed all the Auckland post codes and VF was still using the old one

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