Why does Vodafone write-off carry over minutes and data when you switch to a better plan?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Why does Vodafone write-off carry over minutes and data when you switch to a better plan?

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#1970370 7-Mar-2018 09:34

Yabanize:

So it basically comes down to, comparing carryover plans between providers isn't an apples to apples comparison, and it seems Vodafones implementation is the raw deal.

@Yabanize don't quote me but I am sure VodafoneNZ is 360 days not 365

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MrCritical

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#1970372 7-Mar-2018 09:36

I stand corrected for the pre-paid mobile plans. So add Spark the the list of sneaky telco's extorting an extra payment per year from their clients. You mention that you're with 2 Degrees - are they still monthly, or 28 days.

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#1970373 7-Mar-2018 09:42

MrCritical:

I stand corrected for the pre-paid mobile plans. So add Spark the the list of sneaky telco's extorting an extra payment per year from their clients. You mention that you're with 2 Degrees - are they still monthly, or 28 days.

@MrCritical Calendar month and 12 months carryover not capped

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MrCritical

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#1970415 7-Mar-2018 10:35

Appears that 2 Degrees is the telco for the moment.

Why do all these large outfits always find a way to sneakily ratchet pricing. They reduce package sizes, reduce nett weights, increase payment cycle times etc.

28 days, I guess, is not difficult to set up as an auto payment, but confusing to the client, trying to calculate when the next top up will be due. Why not just increase the price, which is what every other

business does, on the 1st April every year.

Yabanize

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#1970751 7-Mar-2018 15:51

MrCritical:

Appears that 2 Degrees is the telco for the moment.

Why do all these large outfits always find a way to sneakily ratchet pricing. They reduce package sizes, reduce nett weights, increase payment cycle times etc.

28 days, I guess, is not difficult to set up as an auto payment, but confusing to the client, trying to calculate when the next top up will be due. Why not just increase the price, which is what every other

business does, on the 1st April every year.

28 days is 4 weekly, meaning if you buy your plan today (Wednesday) it will renew on Wednesday 4 weeks from now. It's handy in some ways like lining up with pay days.

MrCritical

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#1971014 8-Mar-2018 08:07

Yabanize

Following is your top up dates for the year ahead...

7 Mar 2018
4 Apr 2018
2 May2018
30 May 2018
27 Jun 2018
25 Jul 2018
22 Aug 2018
19 Sep 2018
17 Oct 2018
14 Nov 2018
12 Dec 2018
9 Jan 2018
6 Feb 2018

Doesn't seem to simple to me.

Linux

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#1971017 8-Mar-2018 08:13

28 days is not simple it is BS requirements by the bean counters

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MrCritical

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#1971028 8-Mar-2018 08:54

Linux,

Yep, an underhanded way by devious people to increase revenue. Find an honest provider - if there is one.

richms

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#1971043 8-Mar-2018 09:35

I find it easier on 4 weekly, always the same day of the week.

Richard rich.ms

rugrat

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#1971176 8-Mar-2018 12:45

MrCritical:
Linux,

Yep, an underhanded way by devious people to increase revenue. Find an honest provider - if there is one.

Skinny is not increasing revenue as $3 cheaper for 28 days v's others $19 for calendar month.

I haven't followed Spark, but looks like they've just reduced days and not price, so in effect put price up sneaky way.

It's not quite as bad as a drink manufacturer dropping size of their cans/same price as you get an extra can a year.

I.e have to make one extra payment a year, but also one more data top up etc each year.

MrCritical

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#1973543 12-Mar-2018 20:39

Linux

I've taken your lead and moved to 2 Degrees.

Vodafone, in their arrogance, notified me today with the following.

Awesome! You're now on My Flex Prepay with 1GB, 200mins and unlimited TXTS for just $18 every 28 days, blah, blah, blah. Enjoy.

No offers, no warnings.

I don't appreciate your arrogance Vodafone, I don't want a 28 day prepay, and I now don't want you - good riddance.

I would recommend to all that they find a new provider, and that 2 Degrees would appear to fill that need.

rugrat

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#1973570 12-Mar-2018 20:58

Yep. 2degrees is last calendar month provider left with wharehouse mobile.

Heard Vodafone advert for flex one on radio today and looks like they've gone to 28 days as well.

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#1973572 12-Mar-2018 21:05

rugrat: Heard Vodafone advert for flex one on radio today and looks like they've gone to 28 days as well

You reckon? lol

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MrCritical

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#1973573 12-Mar-2018 21:11

rugrat

Don't need a Warehouse phone. I've just moved my number across.

rugrat

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#1973577 12-Mar-2018 21:20

I'd prefer 2degrees two, just for me their 4g wasn't reliable enough.
Every time I turned on data clock my data would drop to 3G even in a rock solid 4G area.

With Skinny the 4G has only dropped to 3G on phone call, but when using only data, including bringe data, the 4G has been rock solid.

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