Desktop win 8.1 won't recognize new hdd

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xyeovillian

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#1205548 29-Dec-2014 15:29

Batman

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#1205550 29-Dec-2014 15:39

tried "My Computer"? can you see the drive? double click on the drive? go to "User" folder?

xyeovillian

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#1205567 29-Dec-2014 15:53

joker97: tried "My Computer"? can you see the drive? double click on the drive? go to "User" folder?

I have put in the enclosure still can't access it

roobarb

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#1205583 29-Dec-2014 15:57

xyeovillian: I have put in the enclosure still can't access it

Although that is in English, it still does not mean anything to us.

How have you tried to access it?

Can you open a command prompt and do "dir" of each partition that has been allocated a drive letter?

Can you list the contents of each directory?

If not, what is the error message you are being shown, historically, error messages have given clues to the problem.

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#1205601 29-Dec-2014 16:03

Is the unintelligible screen shot taken with the disk in the enclosure or in the computer

xyeovillian

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#1206088 30-Dec-2014 15:10

I have booted into puppy linux and I can see a lot of the files there on the F: drive it still won't let access users where my files are its got a yellow triangle with ! in it
https://imgur.com/G8pr7KW,3QiPiWX
https://imgur.com/G8pr7KW,3QiPiWX#1

roobarb

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#1206130 30-Dec-2014 16:02

Can you see the data under Users on the drive?

"Documents and Settings" is a special file for compatibility with XP.

http://www.tomshardware.com/answers/id-1907379/documents-settings-access-denied.html

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roobarb

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#1206138 30-Dec-2014 16:10

Even on a Windows 8.1 box the "Documents and Settings" folder behaves oddly, think of it as a symbolic link.

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#1206193 30-Dec-2014 19:36

you need to change the access permission of the folder(s)?

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#1206195 30-Dec-2014 19:37

oh yes try the "Users" folder - it has all your stuff. things you need and things windows think it needs. just copy it call and then sort through it. there is nothing else you need from the drive.

xyeovillian

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#1216407 17-Jan-2015 06:14

Yah so I managed to retrieve documents & video's etc from 2 of the lost partitions with a programme called R- Studio so I can clean the offending 1TB WD hdd and use it for storage, thanks for all the help along the way but finnaly got there!

timmmay

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#1216410 17-Jan-2015 07:16

If you've gotten all your data, and you've checked it's all valid, sure. I would personally keep an image of the drive using Macrium Reflect Free if I wasn't sure. That can take heaps of space because if you've done drive recovery you'd need to get each sector not just sectors with files.

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#1216426 17-Jan-2015 09:27

And from now, always backup backup backup

TLD

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#1216441 17-Jan-2015 10:08

I once bought a Seagate Expansion (USB 3 external) that showed in BIOS, and showed in Drive Management, but I was absolutely unable to mount it.

This was the second Expansion drive I'd bought, and the first just worked out of the box. The interesting thing is the problem drive appeared to have been used before (the box seal was broken, and the internal wrapping had been opened). So I took it back to Warehouse Stationary, and the swapped it. I made sure the new one was properly sealed; took it home, and it worked fine out of the box.

So I wondered if a previous buyer of the problem drive, had done something to it.

Trevor Dennis
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#1216443 17-Jan-2015 10:11

Most likely :) !

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