Windows 8.1 Skydrive not synchronising

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freitasm

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#968368 16-Jan-2014 17:20

I am giving it one last chance, otherwise it is Dropbox if it fails again.

nathan

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#968561 17-Jan-2014 00:08

I'm trying to help - you can always log a proper support call, rather than someone doing it in their personal time

I find my Dropbox fails synchronisation from time to time, no one is immune to issues

freitasm

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#968606 17-Jan-2014 07:13

You're doing great... As I commented before the main support channel for consumers is the support forums, where you don't see much Microsoft people posting and even MVPs are an endangered species.

freitasm

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#986955 13-Feb-2014 19:41

Right, an update on this...

Since the last post Skydrive on my laptop was failing to sync one file only. No matter what I did (updating the file, copying over, removing it) Skydrive was showing an error for this file.

Also I had come to accept that Skydrive did not support Bitlocked external storage since moving the Skydrive folder to a microSD on my tablet caused problems.

This month's Windows Update included a patch for Skydrive. After installing the update SkyDrive on my laptop managed to reset itself and reconcile the problem file and I have successfully moved the SkyDrive folder from the internal storage to the bitlock microSD (and so far it seems ok).

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