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Forums › Off topic › Dell is shipping me 60 monitors that I never ordered
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Goosey
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  #3464091 24-Feb-2026 16:56
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trig42:

 

Goosey:

 

Does an order this size get facilitated by “Dicker Data” or “Ingram micro”?

 

 

It's probably direct from Dell (via DBSchenker).

 

We buy Dell from Dell, doesn't go via Dicker or Ingram.

 

 

 

 

so they dispatch internationally each and every large order? (Large being not your usual domestic order of one PC etc).  
I would have thought one or more of the above two companies mentioned would be the local managed warehouse / distributor and simply dispatch orders on behalf of? 



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  #3464095 24-Feb-2026 17:21
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Most NZ orders come overnight from AU. Or used to when I was tied up with a global company ordering from them.

 

Seemed to get shipped from a warehouse in AU, straight to Courierpost and turn up at my desk.

 

 

 




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nzcub3y
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  #3464400 24-Feb-2026 21:58
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Can't wait to see what happens in tomorrows episode of whose dells is it anyway



Behodar
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  #3464428 25-Feb-2026 07:35
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Hell's Dells, at the rate things are going!

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  #3464436 25-Feb-2026 08:11
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How many Dell Service Reps does it take to change a light bulb?
I don't know, I am on hold.




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Batman

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  #3465041 26-Feb-2026 08:07
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Rikkitic:

 

I would not presume to advise anyone else but if it was me, I would say sure, just drop them anywhere and then refuse to sign anything if that comes up. This has gone on long enough and you have clearly tried to do the responsible thing. Time to escalate to the next level.

 

 

 

 

I have no idea who to escalate to. Dell has no physical office in NZ. I live in the deep south island.

 

Call center is wasting my time, I have work and I'm not retired.

 
 
 
 

Shop now for Lego sets and other gifts (affiliate link).
freitasm
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  #3465044 26-Feb-2026 08:12
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So the truck called a couple of days ago, and took your word for it - no delivery then?




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Bung
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  #3465046 26-Feb-2026 08:13
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You said there was a Dell broker's name on the paperwork. If they initiated the order why not contact them? If they aren't an authorised reseller Dell may not even have a contract with you hence the lack of interest from their call centre.

s.joseph
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  #3465047 26-Feb-2026 08:15
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Does this affiliate link redirect to Batman?

 

ascroft
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  #3465048 26-Feb-2026 08:16
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OK - this is getting serious - the balloon is about to go up… 

 

It’s time for me to place my order for a monitor too!!! 🥳

 

 




 “AI” aka Machine Learning 2.0 - where is the AGI we were promised???

 

 

Batman

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  #3465056 26-Feb-2026 08:45
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freitasm:

 

So the truck called a couple of days ago, and took your word for it - no delivery then?

 

 

 so far nothing showed up
i also texted the truck driver and said this text is for my records

 
 
 
 

Shop now for Lego sets and other gifts (affiliate link).
Batman

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  #3465063 26-Feb-2026 08:46
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Bung:

 

You said there was a Dell broker's name on the paperwork. If they initiated the order why not contact them? If they aren't an authorised reseller Dell may not even have a contract with you hence the lack of interest from their call centre.

 

 

I’ll try them 

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  #3465077 26-Feb-2026 09:43
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Batman:

 

freitasm:

 

So the truck called a couple of days ago, and took your word for it - no delivery then?

 

 

 so far nothing showed up
i also texted the truck driver and said this text is for my records

 

 

Truck driver at local markets selling them for $50 each as "Dell TV's"

 

 




XPD / Gavin

 

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Rikkitic
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  #3465082 26-Feb-2026 09:48
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Batman:

 

I have no idea who to escalate to. Dell has no physical office in NZ. I live in the deep south island.

 

Call center is wasting my time, I have work and I'm not retired.

 

 

I meant shift the responsibility. You have done everything that might reasonably be expected of you. The next time a delivery shows up, if one does, just say drop it wherever you like but I am not signing anything.

 

 




Plesse igmore amd axxept applogies in adbance fir anu typos

 


 

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  #3465086 26-Feb-2026 10:08
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Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

*Gladly accepting donations...

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